Summary
Join us for an incredible opportunity to be a part of our Operations Team (primarily Housekeeping and Front Office) as an Operations Supervisor.
The Operations Supervisor is responsible for Supervisory duties in the Housekeeping and Front Office Departments. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.
Housekeeping daily tasks to include but not limited to:
Check and Inspect guest rooms
Provide feedback to staff and manager on regular basis
Coordinate ongoing projects such as deep clean, carpet shampoo, machine maintenance
Assign daily housekeeping assignments
Inventory, restock supply closets
Guest follow up & resolution
Additional items include
Computer skills including HotSOS and Opera
Phone skills for use with both guests and co workers
Able to comfortable and frequently lift or pull 50 lbs
Assistance and exposure to the F&B/Buffett Operation
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Qualifications
A true desire to satisfy the needs of others
Must be able to work in a fast-paced environment
Must have flexible work availability to include mornings, evenings, weekends, and holidays
Refined verbal and written communication skills
Able to comfortably and frequently lift, pull, and push 50 lbs of weight
Able to walk and stand throughout duration of shift
Desire and ability to motivate and coach others