Summary
The Hyatt Centric Key West is seeking a Front Desk Agent to join our amazing team! The Hyatt Centric is centrally located within Old Town and a short stroll to the lively Duval Street.
Front Desk colleagues are responsible for welcoming guests to our beautiful resort. You’ll handle the guest registration process, communication of hotel services and promotions, and luggage service. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other responsibilities will include processing forms of payment, responding to guest inquires, answering hotel calls, assisting guests with luggage service, among other duties. You'll be the face of Hyatt as a Front Office Colleague.
Upsell opportunities are available for all Hosts to earn additional commissions. The ability to earn these upsell bonuses are a great way to increase your pay every month!
Our best in class benefits include: PTO, 401k match, $1,000 education reimbursement, complimentary meals and parking, discounted and complimentary Hyatt hotel options, and more!
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you!
Hyatt is an Equal Employment Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
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Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills
Advanced computer skills
Ability to push, pull and lift up to 25 pounds
(2) 8 hour shifts per week, flexible on days
The right applicant will have a positive attitude, show initiative, and demonstrate a willingness to care for people so they can be their best