6 assistant front office manager Jobs in allentown, pa
Four Points by Sheraton is Hiring a Front Office Manager Near Allentown, PA
Duties:
- Successfully recruit, hire, train, counsel and motivate department personnel.
- Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers, and management.
- Actively supervise department personnel with authority to conduct all department performance appraisals in a timely and accurate manner.
- Participate in department budget preparation for line-item expense and labor, including proper scheduling of departmental associates.
- Manage and enforce a uniform policy for all departmental associates.
- Ensure associates anticipate, acknowledge and respond to guests’ needs by proper training of brand programs.
- Ensure proper delivery of guest services as directed by the General Manager.
- Maintain guest request/complaint log to ensure guest satisfaction. Assist the General Manager in resolving guest complaints concerning the front desk and/or billing inquiries.
- Actively manage and monitor guest ledger and direct bill accounts by ensuring an effective cash control system is in place and all credit card and check cashing policies are followed.
- Monitor posting of all charges, especially guest charges, to minimize lost revenue.
- Coordinate daily with the sales department and General Manager about room availability and hotel’s yield management system to maximize suite revenue.
- Ensure all department associates are updated with the most recent information on the hotel policy, safe work habits and emergency procedures, including all key control procedures.
- Supervise the training and handling of reservations, cancellations and shop calls.
- Promote good associate communication through associate feedback, oral and written communication, proper training and a minimum of one department meeting per month. Set an example in communicating with other departments.
- Participate in weekend MOD development program and help out with other departments as needed with a positive and cooperative attitude. Responsible to cover any call-offs for the front desk shift.
Job Summary
Full Time
Accommodations
$48k-67k (estimate)
01/12/2024
06/04/2024
fourpointsokcquailsprings.com
OKLAHOMA CITY, OK
<25
2010
ARIF SIDDIQUI
<$5M
Accommodations
Related Companies
The job skills required for Front Office Manager include Front Office, Guest Service, Scheduling, Billing, Credit Card, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
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Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
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Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
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The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
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Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
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Someone who wants to become a front office manager will need both office and people skills.
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Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
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Someone who wants to become a front office manager will need both office and people skills.
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Step 3: View the best colleges and universities for Front Office Manager.
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