Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service and address guest inquiries and concerns
- Handle guest requests, such as room service or transportation arrangements
- Assist with the check-out process, including collecting payments and issuing receipts
- Maintain a clean and organized front desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with administrative tasks, such as filing, data entry, and email correspondence

Skills:
- Strong hospitality skills with a focus on providing exceptional guest experiences
- Excellent phone etiquette and communication skills

- Knowledge of hospitality management systems and front desk operations
- Ability to handle guest relations professionally and resolve any issues that may arise
- Strong customer service skills with a friendly and approachable demeanor

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Morning shift

Work setting:

• In-person

Experience:

• Hotel: 1 year (Required)

Work Location: In person