Department: Patient Accounting, Work Hours: Primarily Monday - Friday daylight.

This position oversees the Hospital accounts receivable and daily operations of the staff and processes within the department. This person is responsible for measuring, monitoring and improving revenue cycle metrics including but not limited to days in A/R, denial rates, and aged receivables. This individual will be evaluated partially on his/her ability to quantify opportunities for improvement and successfully execute changes working with supervised staff as well as stakeholders external to the department.

Requirements 

Bachelor’s degree in Business, Accounting or Health Care related field, minimum 5 years’ experience in the Patient Accounting/Finance field or an equivalent combination of education and experience. Proficiency in the use of Excel spreadsheets and claims processing systems. Knowledge of payer regulations and requirements as they relate to billing and collections. Solid understanding of customer satisfaction principles, root cause analysis and demonstrated success in achieving improvements. Ability to present oneself and one’s ideas with clarity, confidence, and poise. 

Preferred

Supervisory experience. Direct experience with managed care/commercial payers and intermediaries in resolving payment discrepancies. Proven experience in the reduction of accounts receivable in a health care environment.