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1 Operations Analyst- EMS-Full Time Job in Hutchinson, KS

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Hutchinson Regional Healthcare System
Hutchinson, KS | Full Time
$58k-77k (estimate)
3 Weeks Ago
Operations Analyst- EMS-Full Time
$58k-77k (estimate)
Full Time | Skilled Nursing Services & Residential Care 3 Weeks Ago
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Hutchinson Regional Healthcare System is Hiring an Operations Analyst- EMS-Full Time Near Hutchinson, KS

Responsible for interpreting data, analyzing results, providing ongoing reports and completing the billing and collection processes for Reno County EMS. Individual locates and defines new processes for improvement opportunities to enhance performance outcomes, answers inquiries from other departments, agencies and patients and explains all actions pertaining to the billing/coding/collection process.
Individual actively participates in outstanding customer service, takes ownership of billing processes from start to finish and accepts responsibility in maintaining relationships that are equally respectful to all.
ESSENTIAL FUNCTIONS:
  • Verify completion of run reports daily and from the previous weekend
  • Complete daily review of electronic patient care reports (ePCR) for completeness and accuracy of documentation
  • Use internal and external systems to verify patient demographics, personal insurance information and completion of all required signatures.
Accurately apply EMS specific billing codes to electronic patient care reports. Enter necessary patient demographics and run information into billing programs to generate charges to be completed by hospital billing departments
  • Follow up with crews to resolve issues in ePCRs, documentation practices and provide training/feedback as needed to maintain compliance with current laws, regulations and policies
  • Manage electronic storage of patient care reports and archived paper patient care reports and billing/insurance forms
  • Replies to medical records requests in a timely manner, issuing to approved persons only, in compliance with current laws, regulations and policies
  • Acquire data on overdoses in Reno county from ePCRs and enter into the national ODMAP database
  • Utilize scheduling software to obtain data on paid EMS standbys each month, generate standby billing documentation and send to hospital accounting department for processing
  • Collect receipts for fuel from crews/units and mail to appropriate departments
  • Creates and maintains billing and accounting policies and procedures along with and under the direction of the Chief of EMS.
  • Interpret data, analyze results using statistical techniques and provide ongoing reports for both the operational and clinical functions of the EMS department.
  • Manages workload in an ethical manner and within the intent of federal, state and local laws and in alignment with the mission and values of Reno County EMS
  • Performs other duties as assigned
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
  • Strong written and verbal communication skills
  • Team player with the ability to work independently
  • Detail oriented with good follow-up
  • Excellent organizational skills, demonstrates initiative, good judgment, and flexibility
  • Demonstrates effective communication skills and effectively fosters relationships with others
  • Approaches change as an opportunity for growth and development in self and others
  • Fosters a commitment and understanding of the Reno County EMS, mission, vision and values
  • Provides the highest level of customer service to a wide variety of internal and external customers
PREFERRED KNOWLEDGE AND SKILLS REQUIRED:
  • EMS or healthcare background helpful but not required
REQUIRED BEHAVIORAL SKILLS:
  • Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional
Healthcare System
  • Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer
alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
  • Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
  • Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
  • Excellence:
  • Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
  • Demonstrated ability to manage and provide coaching and leadership on complex projects.
  • Must be able to lead and/or facilitate process improvement.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED:
  • High School Graduate/GED
  • One year of experience or education in medical administration, billing or related field
PREFERRED EDUCATION AND EXPERIENCE:
  • Experience or education in Healthcare billing or insurance
  • Proficiency in KEMSIS Documentation
LICENSE/REGISTRATION/CERTIFICATION REQUIRED:
  • N/A
PREFERRED LICENSE/REGISTRATION/CERTIFICATION:
  • N/A
We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$58k-77k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

05/13/2024

WEBSITE

hutchregional.com

HEADQUARTERS

HUTCHINSON, KS

SIZE

200 - 500

FOUNDED

1975

REVENUE

$10M - $50M

INDUSTRY

Skilled Nursing Services & Residential Care

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About Hutchinson Regional Healthcare System

The Hutchinson Regional Healthcare System is an integrated healthcare organization which serves a wide geographical area in South-Central Kansas. The Systems members include: Hutchinson Regional Medical Center (a not-for-profit, 199-licensed bed, Joint Commission accredited, acute care hospital), Hospice and HomeCare of Reno County, Horizons Mental Health Center, Health-E-Quip (a durable medical equipment company), and the Hutchinson Regional Medical Foundation. Hutchinson Regional Medical Center has a number of partners and specialty services, including The Heart & Vascular Center, Chalmers C...ancer Treatment Center, The Birthing Center, Sleep Diagnostic Center, and Wound Care and Hyperbaric Center. HRHS is proud to serve the healthcare needs of more than 65,000 residents of Reno County, as well as the surrounding area. HRHS is the largest employer in Reno County. More
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