Duties Description:

As a Mental Hygiene Program Evaluation Specialist 2, you would assist in the ongoing evaluation of services provided to individuals with mental illness and/or developmental disabilities by State operated facilities and programs; conduct studies to evaluate program needs, processes, outcomes, impacts, costs/benefits, effectiveness, and individuals’ satisfaction; collect, review, and analyze quantitative data related to programmatic services; produce management reports and recommend programmatic improvements based on analyses; assist in the development and modification of survey instruments and data collection systems; and develop, update, and maintain program evaluation protocols, policies, and procedures.

Minimum Qualifications:

A bachelor's degree plus two years of program evaluation experience in a human services setting.

Substitution:

A master’s degree or higher can be substituted for one year of non-supervisory experience.

Qualifying program evaluation experience is considered to be professional-level experience in which your primary responsibility is the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development. Such experience would include the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions.

Non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients’ needs, evaluating individual clients’ outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g., secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).
Human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.

Job Type: Full-time

Pay: $63,108.00 - $80,248.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person