You will lead a management team including area service and installation and administer, implement, and manage service and contract/installation operations processes with the aim of driving operational excellence.
- Maintain profit and loss responsibilities towards achieving specific budgetary objectives, accountable for business development and upholding Hussmann behaviors for success and safety cultures.
- Oversee project management lifecycle, including sourcing, estimating, bidding processes, and resource alignment with a focus on driving customer satisfaction and business diversification.
- Ensure internal and external customer satisfaction, including investigating concerns, resolving issues, and communicating in a timely manner; customers include technicians, support staff, management, internal departments, and clients.
- Responsible for achieving operational financial and budgetary goals including project margin, expenses, and profit and loss ownership.
- Support and enforce safety culture and behaviors across all levels of the organization as well as among external contractors; participates in safety committees, site visits, inspections, communications, and investigations.
- Develops, executes, and supports training and development opportunities for direct reports in addition to supporting and executing performance management and corrective action processes.
- Guarantees compliance with legislative requirements and regulations for branch processes, procedures, and equipment.
- Monitors, measures, and supports process improvement initiatives to ensure effective and timely business operations and that customer needs are met.
- Manages branch resources in the warehouse to include inventory, tracking, reconciliations, and fleet requirements.
- Works with department managers to meet operational demand by identifying and utilizing required skill sets, talents, and capabilities among employees.
- Additional responsibilities as assigned.
Education:
BS in business, mechanical engineering, construction, or related field or high school diploma with 10 years of experience
Years of Experience:
10 years
Qualifications:
- The person filling this position must have held in the past a significant leadership position, such as area service manager, operations manager, installation manager, etc.
- Proven ability to lead people and perform the full range of supervisory functions.
- Thorough understanding of commercial refrigeration and HVAC service/installation operations
- Previous experience maintaining profit and loss responsibilities.
- Effective written and verbal communication skills
- High degree of business acumen
- Ability to successfully manage multiple, competing priorities/tasks in a fast-paced work environment.
- Superior organizational and time management skills
- Intermediate to advanced proficiency using Microsoft Office Suite
- Experience with AS400- or Oracle-based systems preferred.
- Flexibility to work outside normal working hours.
- Valid driver’s license and safe driving record
- Travel within region as required.
Our organization offers benefits that are the best fit for you at every stage of your career:
Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more.
Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents as well as 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.
Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor.