Seasonal (Seasonal) Thanks for your interest in Schweitzer! We’re a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference! PERKS & BENEFITS: Free Ikon Pass for all eligible employees Additional free skiing riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents Discounted skiing riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts Employee housing available in Sandpoint area Onsite employee childcare available (limited space) Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, food, lodging, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees 401k plan with generous employer match Paid parental leave of up to 6 weeks for eligible employees Discounts available for equipment rentals (based on availability), retail, food, lodging, and more Pro-deal pricing on equipment from top outdoor brands Bereavement pay Employee transportation available Discounted tuition with partner online university for all Alterra Mountain Company employees to further education JOB TITLE/DEPARTMENT: Summer Activity Center Desk Staff POSITION TYPE: Seasonal, includes weekends and holidays WAGE: $15/Hr. SUPERVISORY: No SUPERVISED BY: Activities Manager JOB SUMMARY: Provide quality guest service via extensive knowledge of Schweitzer Mountain and the local area. Provide information about activities for guests at Schweitzer Mountain Resort. Staff will work in the Activity Center on a regular basis answering phones and emails and providing customer service. REQUIREMENTS: Must be available weekends and holidays ESSENTIAL FUNCTIONS: Will contribute to the overall vision, direction and implementation of the Schweitzer Activity Center and its programs by performing the following: Present a welcoming face for new and returning guests. Assist guests in planning their day. Host the Activity Center, greet guests, answer guest questions, and providing information to prospective and current guests Understand and promote Schweitzer owned business, concessions ,and mountain retailers for the sales of their activities/products Actively market activities and events on and off the mountain to guests, potential guests and groups. Financially accountable for sales and billing functions of the Activity Center. May assist with outdoor activities including tubing, snowshoe hike, and village games. PHYSICAL DEMANDS: Responsible for up to 8 hours of sedentary per shift and some combined walking/standing activity. Will lift up to 10 pounds frequently and up to 40 pounds rarely. Will bend, squat, kneel, climb, spin, dance, twist and reach above shoulder level occasionally to frequently. 100% inside and some potential outside worksite, exposed to all moisture levels and temperature changes. Hazards are ice and snow. Hearing, speech, sight and walking are required. JOB SPECIFICATIONS: SKILLS: Excellent people/relationship building skills. Detailed, accurate, organized. Excellent communication skills both oral and written. Computer skills with Microsoft Office required. Knowledge of the mountain and skiing/riding preferred. ATTRIBUTES: Positive attitude, patient, confident, has initiative, and enjoys inside desk work. EDUCATION: Some college preferred. EXPERIENCE: Customer service experience preferred. Resort experience preferred. Winter Sports enthusiast and knowledge of mountain environment preferred. LICENSE: None UNIFORM: Will wear company uniform but will provide own pants to meet dress standards. APPEARANCE STANDARDS: Schweitzer Mountain upholds the following appearance standards: Jewelry must be kept to a minimum. Jewelry in visible piercings are limited to: • In the facial area (eyebrow or side nostril) which is either a stud or a ring no larger than ½ inch. No rings in noses, please—studs are acceptable. • Only studs or rings smaller than ½ inch can be used on the upper ear. Large hoops or gauges on the lower ear may present a safety issue. • If you have piercings in your mouth/lips/cheeks etc. you will be asked to use a clear nylon stud or other low-visibility item while you are on-duty. Tattoos: At no time can tattoos that may offend guests or co-workers be visible. Cosmetics and perfume/cologne should be kept to a minimum Hair should be worn so as not to cover eyes or facial features. Facial hair must be kept clean. Please do not start a new beard during the season. Good personal hygiene should be practiced. MACHINES, PROGRAMS AND TOOLS OPERATED: Computer; Microsoft Windows and Office including Outlook, Word, Excel, Publisher, Power Point; Sirius Sales System. JUDGEMENT/MENTAL COMPLEXITY: High BENEFITS: Group 3: see Employee Handbook REVIEW SCHEDULE: This position and the individual filling it will be evaluated once per season. While this job description is intended to be an accurate reflection of the job requirements, the Family Programs & Activities Director reserves the right to modify, add, remove, or assign other duties as necessary. Considered by many as the best skiing in Idaho and the best family-friendly resort in the Pacific Northwest, Schweitzer ranks as one of the nation’s top winter destinations with 2,900 acres of incredible terrain thanks to two massive bowls and renowned tree skiing. Located in the rugged Selkirk Mountains of the northern Idaho panhandle, and only 80 miles from Spokane, WA, Schweitzer overlooks the town of Sandpoint, ID and offers breathtaking views of three states, Canada and the impressive Lake Pend Oreille.