Hurley Retail Lead

• Embrace and utilize customer service training principles
• Build deep connections to the customer using training principles
• Understand expectations and achieve targeted sales goals.
• Ensure 100% zone coverage
• Drive toward a high level of product expertise
• Understand and demonstrate an understanding of Retail standards (store attendance, conduct standards, Matter of Respect, etc.)
• Ensure daily restock is completed
• Ensure all merchandising standards are maintained
• Support other facets of the retail location (front of house, back of house, shipping and receiving, store opening and closing, customization, etc.) as business requires it
• Accountable for assuming all responsibilities of Store Manager's absence
• Responsible for partnering with Store Manager, internal and external partners to plan upcoming shipments, develop strategies and identify key business opportunities
• Ensure consistent planning and execution of product flow (markdowns, transitions, refill, etc.)
• Perform store opening and closing responsibilities
• Other duties as assigned

Qualifications

• High School/Secondary School Diploma or equivalent
• 1 year retail experience
• Ability to understand direction and communicate in English
• Ability to establish and maintain effective working relationships with co-workers and management staff
• Demonstrate a courteous and helpful attitude
• Must be able to manage personal time to accomplish multiple tasks in a fast-paced environment
• Must be able to work evenings, weekends and holidays as needed
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, lift 10 lbs, and stand for extended periods of time
• At least 18 years of age