Job Title : Pharmacy Technician

Reports to : Pharmacy Manager

Departmen t: Operations

FLSA Class : Non-Exempt

Updated : 05/08/2023

Summ ary: The Pharmacy Technician provides technical assistance to the pharmacist in all ways that are legally allowed and provides prompt, exceptional customer service. The Pharmacy Technician supports Hunter Health’s mission, vision, core values and customer service philosophy.

Job Responsibilities:

• Performs all point-of-sale functions, including cash register operations.
• Provides prompt, exceptional customer service that aligns the organization’s mission.
• Utilizes, updates, and maintains data in pharmacy computer system and electronic health record, as applicable.
• Maintains pharmacy files and records.
• Maintains pharmacy inventory, creates pharmacy orders and returns from specified sources, receives and stocks inventory.
• Processes third party transactions and handles third party payor rejections.
• Collaborates with on-site medical and support staff to ensure timely resolution of refill requests and prescription issues.
• Processes prescriptions and maintains related systems under direction of pharmacist.
• Communicates effectively with customers and pharmacy and clinic staff.
• Maintains a clean and safe working environment.
• Makes every effort to assist patients with their concerns and uses problem-solving skills to creatively resolve issues.
• Adheres to all organizational policies and procedures and State and Federal laws, including those pertaining to 340B.
• Assists the Lead Technician in implementing and monitoring action plans to ensure results, quality and compliance.

Qualifications:

• High School Diploma or equivalent, required
• Current, good standing, unrestricted, pharmacy technician licensure in Kansas, required
• Current PTCB or ExCPT certification or obtained before first state license renewal as required by KS Board of Pharmacy, required
• CPR certification, required
• Immunization Certificate, preferred
• One year or more of retail pharmacy experience, preferred
• 340B pharmacy experience, training, or education, preferred
• Knowledge of ambulatory care or community health care center operations, preferred
• Working knowledge of Electronic Health Records software and pharmacy dispensing software, preferred
• Must not be excluded from participation in any governmental programs, such as Medicare and Medicaid, required.

Physical and Mental Demands of the Job:

All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. These essential functions document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Talking: The ability to speak effectively
• Average Hearing: The ability to hear average conversations and respond accordingly.
• Repetitive Motion: The employee is regularly required to sit; use hands to finger, handle, or feel. The employee is required to stand; walk; reach with hands.
• Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up objects and pinching fingers together.
• Average Visual Abilities: Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
• Working Conditions: Works in a well-lit, climate-controlled environment. The noise level in the work environment is usually high. Potential exposure to infectious disease is possible.
• Physical Strength: The employee must occasionally lift and/or move up to 35 pounds.