Seeking an outgoing and enthusiastic Service Advisor!

Sign-on Bonus depending on experience!

At Hunter Automotive Group, our Core Focus is to improve the quality of life for our employees, customers, and community. Our Core Values of Honesty, Continuous Improvement, Strong Work Ethic, and Positive Attitude help us maintain the right culture and guide our day-to-day operations.

If you are feeling underappreciated or stifled in your current role and are looking for an employer who cares about your quality of life and career, check out our company page to learn more about us!

https://www.hunterautogroup.com/hunter-auto-groups-philosophy/

What is in it for you?

• Competitive benefits (401k, 100% covered insurance available, dental, vision, disability, paid time off, paid holidays, paid training, career advancement support)
• Great pay at a state-of-the-art dealership you'll be happy to walk into every day
• Caring, supportive ownership and management that wants you to succeed
• An ethical and positive working environment
• Company parties and events

As a Service Advisor, you are responsible to guide customers through the repair process and ensure that every customer receives a truly exceptional service experience every time without fail.

Duties Include:

• Meet all service customers with a warm and friendly greeting
• Identify the customer's concerns and needs
• Offer a resolution and explain what the customer can expect
• Present customers with factory-recommended services
• Keep the customer informed and updated on the progress of their vehicle
• Prepare all estimates and identify if repairs are covered under the factory warranty
• Complete all billing
• Give a detailed explanation of all work performed
• Build relationships with customers

Qualifications:

• Verbal and written communication skills are a must
• Experience as an Automotive Service Advisor IS A PLUS!
• Must have a friendly and outgoing personality along with a desire to help others
• Be able to problem solve and think quickly on your feet
• Have a basic understanding of computers
• Be able to multitask in a fast-paced environment

If you believe you are the right fit for this role and match the experience, please apply!

Our family-owned and operated business has proudly served the western North Carolina community since 1940. Employee loyalty is critical to any business and we are proud to have over 180 employees that we consider our family. Many employees have celebrated over 10 years with us!

Hunter Auto Group is an Equal Opportunity Employer

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Shift:

• 10 hour shift
• Day shift

Application Question(s):

• Please tell us why we should hire you?
• What are your top three core values?
• Can you tell us about any skills or experience you have that might be helpful in this job?
• What motivates you to do a great job at work, other than the paycheck?
• Tell us about a time when you found it difficult to work with someone. How did you handle the situation?

Experience:

• Automotive service: 1 year (Preferred)
• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person