Job Summary:

We are seeking a motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations and ensuring exceptional customer service at our establishment. If you have a passion for the food industry, strong leadership skills, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

- Supervise and coordinate the activities of staff during assigned shifts

- Train new team members on company policies, procedures, and standards

- Ensure efficient and smooth operations by monitoring workflow and addressing any issues that arise

- Maintain a clean and organized work environment

- Assist with inventory management and tracking stock levels

- Handle customer inquiries, complaints, and resolve any issues in a professional manner

- Collaborate with management to develop strategies for improving customer satisfaction and increasing sales

- Provide coaching and feedback to staff to enhance their performance

- Ensure compliance with health and safety regulations

Requirements:

- Previous experience in a quick service restaurant

- Excellent communication and interpersonal skills

- Ability to multitask and prioritize tasks effectively

- Strong problem-solving skills and the ability to make quick decisions

- Knowledge of food safety regulations and best practices

- Ability to work flexible hours, including evenings, weekends, and holidays

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Experience level:

• 2 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person