JOB ANNOUNCEMENT

Job Title: EHR Support Specialist

Non-Union

County: St. Louis

Salary: Dependent upon Experience

Benefit Eligible: Yes

EMPLOYMENT OPPORTUNITY FOR ALL QUALIFIED PERSONS

SUMMARY: Utilize Electronic Health Record (HER) system to write reports to pull data for the purpose of submitting grant applications, state, and federal reporting, and analyzing trends in care. Assist in planning, installation, and implementation of EHR development and upgrade projects. Support and assist with problem resolution as it relates to the EHR product and end users.

DUTIES: Shares in System Administration for the EHR System. Participates in EHR design and build sessions, tests the application, and documents the findings. Maintains the EHR issues database/helpdesk. Assist in conducting user workflow analysis to determine possible improvements in the use of existing software systems or the possible additions/changes to the systems. Develops and delivers training documentation and instruction for end users. Assist in the development of forms and applications needed for the EHR. Maintain up-to-date knowledge of mission-critical system’s functionality and utilization improvement. Data capture and reporting through the writing and development of ad-hoc reports from the EHR using the prescribed reporting software. Knowledgeable in data and reporting manipulation through Excel, as well as the ability to use other components of the Microsoft Suite. Assisting with the training of all employees on data capture to satisfy grant requirements of the CCBHC care delivery model. Performs special projects. Other duties as assigned.

MINIMUM QUALIFICATIONS: Must possess an HIM, MIS, or Business-Related Degree or other related advanced training with in-depth knowledge of report writing.

DESIRED QUALIFICATIONS: One (1) year experience working in a customer service healthcare setting and/or working within an EHR system. Demonstrated knowledge of Microsoft Suite, software and hardware support with troubleshooting skills and diagnostic abilities. A strong customer focus and constant drive to improve the support experience and training for our employees. Initiative and a willingness to learn new skills with the ability to manage multiple projects and tasks simultaneously. Good verbal and written communications skills. Must be able to work in a team environment.

HDC ADVANTAGE:

- Emphasis on life/work balance. Starting on 1/1/2024 start working smarter, not longer. Have the opportunity to work 36 hours every week while still getting paid for 40 hours worked.

- Ability to work collaboratively with team and community partners.

- Unapparelled opportunity for growth and advancement in largest, most comprehensive behavioral health clinic north of the Twin Cities.

- Full Benefit Package including Vacation, Sick Time, Personal Time, Medical, Dental, Vision, Life, and matching 401K.

OBTAINING APPLICATIONS: Apply online at www.humandevelopmentcenter.org.

FILING APPLICATIONS: APPLICATIONS MUST BE RECEIVED OR POST-MARKED BY THE CLOSING DATE: OPEN UNTIL FILLED. Job applicants must meet all minimum qualifications. It is the responsibility of the applicant to verify that applications are on file on or before the closing date.

The Human Development Center

Equal Opportunity / Affirmative Action Employer

Minorities Encouraged to Apply

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• EHR systems: 1 year (Preferred)

Ability to Commute:

• Superior, WI 54880 (Required)

Ability to Relocate:

• Superior, WI 54880: Relocate before starting work (Required)

Work Location: In person