Description:
As an HVAC Residential Service Technician, you will diagnose, troubleshoot, and repair residential heating, ventilation, and air conditioning (HVAC) systems. You will ensure customer satisfaction by providing prompt, professional, high-quality service. As a service technician, you will also play a vital role in mentoring and training junior technicians.
Primary Responsibilities:
Diagnose and Troubleshoot HVAC Systems
Utilize blueprints, diagrams, and various testing tools to pinpoint malfunctions within heating, ventilation, and air conditioning equipment.
Perform Repairs and Maintenance
Repair identified issues with HVAC systems, ensuring adherence to manufacturer's specifications and industry best practices.
Maintain strict compliance with safety regulations established by governing bodies like the Texas Administrative Code for Labor (TACLB), particularly Title 25, which outlines specific safety protocols for HVAC technicians.
Clearly explain technical issues and potential solutions to homeowners, address concerns, and offer recommendations for efficient system operation and upgrades.
Requirements:
Minimum 3 years experience required
Proven track record of successfully diagnosing and repairing complex HVAC problems
Ability to Read Blueprints and Schematics
Proficiency with Hand and Power Tools
Adherence to Safety Standards outlined by TACLB Title 25 and others.
Refrigerant Handling Certification
Providing exceptional service by addressing homeowner concerns, explaining solutions, and offering recommendations.
Problem-Solving Skills
Ability to Multi-Task and Work Independently
Experience with Microsoft Office Suites (Outlook, MS Teams, Excel)
Ability to work on-call one week per month
Maintaining a courteous and professional demeanor.
High School Diploma or GED
HVAC Certification
Valid Texas Driver's License
Background and drug screen required
Authorization to Work in the United States
Physical Demands:
Ability to frequently walk, climb ladders, and stoop while navigating various work environments, including attics, crawl spaces, and rooftops.
Driving a vehicle is essential for traveling to customer locations and for equipment transportation.
Lifting and carrying moderately heavy equipment (e.g., air conditioners and furnaces) may be required while adhering to safe lifting practices.
Ability to work in sustained physical positions for extended periods, including bending, twisting, kneeling, and crouching during equipment inspection, maintenance, and repair.
Ability to work in various weather conditions, including extreme heat, cold, rain, and snow.
Ability to work in confined areas with limited access and ventilation, such as attics, crawl spaces, and other confined areas.
Driver's Responsibilities:
Operates a company vehicle safely and efficiently, following pre-assigned daily routes.
Assumes responsibility for basic vehicle maintenance, including tire condition, replacement, brake checks, and timely oil changes.
Maintains strict adherence to all safety protocols and relevant driving regulations, reporting any work-related injuries immediately to designated supervisors.
Complies with established company vehicle usage policies and upholds a clean driving record.
Promptly reports any auto accidents to the Service Manager within one hour of occurrence.
Maintains an active Texas driver's license and provides updated copies to Human Resources.
What We Offer:
Health, Dental, Vision, Life Insurance, and more!
401(k) with company matching
Paid Time Off (PTO)
Company vehicle and company phone provided
Lead Now Program for all employees to increase earnings and pay
Comprehensive training and development opportunities.
Work in a dynamic and supportive team environment.