13 Call center agent Jobs in Dover, DE
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Hubstaff is Hiring a Call center agent Near Dover, DE
Location : Remote (Must be legally eligible to work in the United States)
Hours : Full-time, 40-50 hours per week (Must have open availability to work weekends and extended hours)
Salary : $15 per hour
About Us
onService is a leading provider of home computer services, dedicated to offering high-quality customer service and technical solutions to our clients.
As our business grows, we are seeking a reliable, experienced Virtual Call Center Agent to join our remote team.
We are seeking a highly motivated and professional Virtual Call Center Agent. This individual will be the first point of contact for our customers, providing exceptional service and support.
The ideal candidate will have a knack for sales, a persuasive communication style, and a commitment to excellence.
Key Responsibilities
- Handle a high volume of inbound customer service and sales calls (30-40 per day).
- Provide exceptional customer service by addressing customer inquiries, scheduling home service visits, and resolving issues efficiently.
- Manage call durations to ensure calls are completed within 10 minutes.
- Use strong organizational skills to track and schedule service visits.
- Maintain accurate records of customer interactions in Hub Staff or other CRM tools.
- Adapt to extended working hours and weekends as needed.
Qualifications
- Proven experience in a call center or customer service environment, preferably handling inbound calls.
- Excellent verbal communication skills with the ability to sound professional and convincing over the phone.
- Strong organizational skills to manage multiple calls and schedules effectively.
- Ability to work 40-50 hours per week with open availability for weekends and extended hours.
- A calm and efficient approach to problem-solving and customer inquiries.
- Reliable, dedicated, and fully committed to the job.
- Ability to legally work in the United States; applicants from abroad are welcome, provided they meet this requirement.
Technical Requirements
- A stable internet connection.
- A quiet workspace suitable for professional phone calls.
- Familiarity with call center software, Hub Staff, or similar tools.
Why Work With Us?
- Competitive hourly rate of $15.
- Opportunity to work from home.
- A supportive team environment.
- Flexibility with extended hours and weekend shifts.
- An opportunity to grow with a dynamic company.
If you are passionate about customer service and have the skills to succeed in a high-volume call center environment, we would love to hear from you.
Please apply with your resume and a brief cover letter detailing your relevant experience and availability.
We are an equal opportunity employer and welcome applicants from all backgrounds. Please note that only candidates who meet the legal work requirements for the United States will be considered for this role.
Last updated : 2024-04-23
Job Summary
Full Time
$36k-47k (estimate)
04/24/2024
05/09/2024
hubstaff.com
FISHERS, IN
100 - 200
2013
DAVID NEVOGT
<$5M
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The job skills required for Call center agent include Customer Service, Call Center, Scheduling, Problem Solving, Verbal Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center agent. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Call Center Agent job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
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Problem-Solving and Flexibility.
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Step 3: View the best colleges and universities for Call Center Agent.
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