• Job Type:Full Time
• Category:Auto Mechanic,Auto Technician,Express Lane Technician,Lube Technician
• Published:04-19-2024
• Job Location: Indianapolis, Indiana, United States

Job Description

Oil Change Technician

The Oil Change Technician is expected to:

• Protect the legal, financial and moral well-being of the dealership;
• Perform lube, oil, filter and multipoint service for customer vehicles;
• Be a teacher to support the efforts of other employees to be successful.
• Seek ways to improve business operations efficiencies and customer service.

Primary Duties:

1. Ensure maximum productivity, customer service and cost control.

• Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
• Assess any supplemental vehicle needs.
• Perform quality service at all times and notify management of any substandard processes, parts or procedures.
• Maintain clean vehicles during all servicing and repairs.
• Achieve customer service satisfaction through prompt and accurate service and communication.
• Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
• Perform all job duties requested by management.

2. Operate with integrity:

• Demand the highest ethical standards from self and others.
• Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
• Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment.
• Maintain a neat, orderly and safe work environment

Job Requirements:

Qualifications:

• High school diploma or the equivalent recommended but not required.
• One year experience as a technician's assistant or apprentice.
• Maintain valid driver's license and MVR within company policy requirements.
• Local state inspection license preferred

Physical Requirements:

• Work performed in shop setting
• While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
• Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.
• Required to lift up to a minimum of 100 lbs.
• Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools or controls.
• Occasionally required to stoop, kneel or crouch.
• Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus.
• Required to operate equipment and move vehicles in a safe manner at all times.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

• Leadership- the individual demonstrates ethical and followership behaviors which promotes our company standards resulting in a cohesive and effective team.
• Compliance- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.
• Customer Service- the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness.
• Ethics/Integrity- the individual represents the dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.
• Oral Communication- the individual clearly identifies and professionally expresses issues in positive or negative situations.
• Planning/Organizing- the individual prioritizes and plans work activities and uses time efficiently.
• Quality- the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Dependability- the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and Security- the individual observes safety and security procedures and uses equipment and materials properly.

Benefits and what we offer:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.