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Customer Service Rep III
Location : Hamilton, OH, US, 45015-1369 Corporate Overview Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world.
Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution.
As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups.
Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
Division Overview Hubbell Construction & Energy (HCE) focuses on products to support four business segments : Connectors, Grounding & Tooling, Gas Connectors & Accessories, Harsh & Hazardous, and Distribution.
With markets in renewable energy, lighting, transportation, data center, telecom, utility, extreme environment, gas and water distribution, power generation and oil & gas, we guarantee that our products set the standards for industry solutions.
Our success not only depends on our value proposition, but on the strength, knowledge and expertise of our employees. Brand Overview
Posting Address
3501 Symmes Road
Hamilton, OH 45015
Position Overview
The Customer Service Representative II is the primary liaison between customers (Interco) and CMC for all aspects of day-to-day sales activities principally having to deal with orders, expedites, order modifications, order confirmations, and the generation of reports.
Interfaces with the customer and all supporting CMC departments in taking the necessary actions to develop appropriate responses and communicate replies that meet customer requirements and align with company goals and objectives.
Duties and Responsibilities
Skills and Experience
Language Skills Good communication skills are key, as this position is the focal point for communication and the coordination of information with the intercompany customers and effected CMC departments.
Ability to read and interpret documents such as customer orders, spreadsheets, as well as other related documents.
skills.
Have an excellent working knowledge of Excel.
Education
Bachelors Degree High School Diploma Relevant Industries
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA : M / F / Veteran / Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
Last updated : 2024-05-14
Full Time
$53k-69k (estimate)
05/22/2024
06/05/2024
hubbelllighting.com
Greenville, SC
1,000 - 3,000
The job skills required for Customer service rep include Customer Service, CSR, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.