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Part Time position - Responsible for providing support for all customer contact (i.e.; phone, web, web portal, processing) for one Customer Solutions Skill including but not limited to : (Inspection Support, Operational Support, Policy Support, Special Products), as well as one VF non CS skills including but not limited to" (Claims Support, Prep Support, Processing Support).
This role entails the ability to deliver instructional design, learning technology, measurement & evaluation and training delivery.
Liaison between Training and the business, filling gaps between technology and flow. Special Projects as needed.
Required :
Customer Service work experience.
Inbound call taking or Outbound calling : sales, marketing and business to business.
Mastery of customer service, analytical and problem solving skills.
Excellent verbal / written communication skills.
Strong interpersonal skills, ability to communicate effectively with all levels of customers.
Demonstrated analytical and problem solving skills.
Demonstrated team behavior, including conflict resolution, personal and team accountability, openness to influence and team commitment.
Excellent verbal and written communication skills.
Strong interpersonal skills, ability to communicate with all levels of customers both within and outside HSB.
Ability to handle multiple projects & tasks.
Ability to work well in stressful, rapidly changing environment
Desired :
Excellent PC skills using Word, Excel, Microsoft Office Suite preferred.
College degree or 2 years of work experience preferred.
Bachelors of Science in Business Management.
Experience in providing excellent customer service either on the front-line or in the back office.
Familiar with HSB specific system applications.
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see
Last updated : 2024-05-20
Full Time
Insurance
$50k-65k (estimate)
05/22/2024
05/23/2024
HARTFORD, CT
1,000 - 3,000
2009
GREGORY BARATS
$500M - $1B
Insurance
The job skills required for Customer associate pt include Customer Service, Problem Solving, Written Communication, Communicates Effectively, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer associate pt. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer associate pt. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer associate pt positions, which can be used as a reference in future career path planning. As a Customer associate pt, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer associate pt. You can explore the career advancement for a Customer associate pt below and select your interested title to get hiring information.