JOB SUMMARY

Provide food and beverage service to our guests in an expedient, professional, friendly and courteous manner.

JOB DUTIES

• Greet all guests with enthusiasm and friendliness.
• Serve alcoholic beverages in an appropriate manner consistent with company standards.
• Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Provide the highest level of service in accordance with MetWest Terra Hospitality standards.
• Identify food orders when ready and deliver items to tables in a timely manner.
• Communicate with food and beverage employees to ensure guest satisfaction. 
• Maintain full knowledge of menus, recipes, and other pertinent information.
• Constantly increase knowledge of food, beverages, and other products and services. 
• Complete side work during non-busy hours.
• Report to work as scheduled, in uniform, and ready to be in position.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepare work areas for opening, mid-shift, or closing in accordance with company standards.
• Ensure that guests a have a positive and memorable experience at the Restaurant. 
• Watch for safety hazards and report them immediately to your Department Supervisor.
• Wear uniform neatly pressed and cleaned. Nametag must be worn at all times.
• Report to Food & Beverage Supervisor before ending work shift.

MINIMUM REQUIREMENTS

• Minimum required to serve alcoholic beverages.
• Must be able to satisfactorily communicate in English with guests, management and co‑workers to their understanding.
• Be able to compute basic mathematical calculations.
• High school graduate or equivalent 
• Certification of previous training in liquor, wine and food service
• Ability to satisfactorily communicate in English with guests, management and co‑workers.
• Ability to provide legible communication.
• Ability to understand guests' service needs.
• Ability to be well organized, maintain concentration and think clearly when providing service to numerous guest rooms within any given period of time.
• Ability to focus on details.
• Ability to maintain good coordination while serving orders quickly.
• Ability to exert physical effort in transporting trays and tables from service area to guests.
• Ability to endure abundant physical movements throughout the work areas.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with co‑workers as part of a team

HRI is an Equal Opportunity Employer M/F/D/V