Essential Duties/Responsibilities:

• Keeps accurate records of patient current medical history and dental charting.
• Manages patient during dental procedures.
• Ensures sterilization of instruments, treatment room and surrounding work areas.
• Provides Instrument transfer assistance.
• Takes impressions as needed.
• Prepares and maintains dental instruments, supplies and equipment.
• Educates patients.
• Communicates with both patient and overseeing dentist of treatment plan.
• Takes x-rays as needed.
• Always maintains patient confidentiality.
• Refers patient as needed (orthodontist, periodontist, endodontist, and oral surgeon).
• Sets up appointments with dentist.
• Utilizes and maintains higher education, seminars, professional publications to remain current in profession.

Non-Essential Duties/Responsibilities:

• Performs other duties as assigned.

Competencies:

• Good organizational skills to handle multiple priorities while remaining professional and calm.
• Ability to work with many diverse people.
• Effective telephone skills.
• Strong level of confidentiality due to the sensitivity of materials and information handled.
• Must be able to make suggestions on workflow or system efficiency and effectiveness.
• Ability to work independently and be self-directed and flexible.
• Ability to prioritize.
• Ability to perform functions with minimal supervision.
• Ability to work at a high-volume level of accuracy.

Expectations

• Be committed to the mission of the Crawford Family Dental.
• Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of the healthcare team.
• Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families of Crawford Family Dental
• Be punctual for scheduled work and use time appropriately.
• Perform duties in a conscientious, cooperative manner.
• Perform required amount of work in a timely fashion with a minimum of errors.
• Be neat and maintain a professional appearance.
• Maintain confidentiality and protect the practice by abiding by laws and principles related to confidentiality; keep information concerning practice operations, employees confidential.
• This position requires compliance with Illinois Health Department's compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Dental Assistant's regular performance evaluation.

Physical Requirements

The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time and talk and hear. The employee is occasionally required to sit, walk and use hands to operate a standard computer keyboard. The employee may occasionally lift and/or move up to 10 pounds. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Work is performed in a busy dental office environment with many interruptions. Very active, fast paced position with short deadlines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• At least one year of prior experience as a Dental Assistant preferred.
• Experience and skill in maintaining records and recording test results.
• Ability to interact in a pleasant and professional manner with a wide variety of professional staff and patients.
• Ability to maintain quality control standards.
• Organizational skills, ability to prioritize, and attention to detail.

Preferred Education Requirements:

• High School diploma and/or Graduate of Certified Dental program.
• Certified Dental Assistant Licensure.