Are youa driven, enthusiastic people-person with experience providing administrativesupport to physicians or healthcare executives and/or managing expensereimbursements and have great negotiating skills? If so, we want to talk toyou!
HPC islooking for a highly motivated and enthusiastic individual with 3-5 yearsprofessional experience in administrative support, managing expensereimbursements, negotiating prices, project management, account management and/or B2B(business-to-business) customer service. The Account Rep will be charged withall aspects of implementing, managing and overseeing the continued success ofthe service for assigned accounts, always with a minimum goal of achievingsavings for each assigned client.
This isa full time position, working in our Crown Point Office, Monday through Friday.
To learnmore about our EducationConcierge™ service go to our website at
https://www.hpcinternationalinc.com/Home/Education. There are 2 video's on the webpage that explains the Education Conciergeservice, please watch both video's to get familiar with the service you willsupport for this position.
WhatWe Offer

• Generous salary.
• Greathealth insurance – today the company pays 76% of your premium for medical, and100% of your premium for dental, vision, life and disability insurance.
• 401kand Profit-Sharing Plan
• Generous Paid Time Off plan plus 12 annual holidays

WhatYou’ll Be Doing

• Oversee a successful service implementation & continued support with newclients of our EducationConcierge™ service
• Prepare quarterly reports in Excel and PowerPoint for assignedEducationConcierge™ client accounts to track program participation and savingsachieved through HPC’s service
• Coordinate and manage the annual membership and subscription renewals,conference and CME/CE registrations and other education purchases for employeesof your assigned EducationConcierge™ client accounts to ensure theireducational expenses are paid on time and making it easier for them to requesttheir expenses with a hassle-free process
• Negotiate with education vendors, associations, and all other suppliers toachieve discounted pricing, group rates, and best terms
• Workto identify and eliminate redundant purchases and unnecessary educational spend
• Reviewand analyze usage data to recommend strategies for reducing costs, eliminatingunderutilization of resources, and maximizing value
• Attendand participate in quarterly meetings via telephonic conference calls orin-person, as needed, with your assigned EducationConcierge™ client accounts toreview HPC’s service performance, and prepare and send assigned accounts theirquarterly progress reports noting program participation and savings resultsachieved to date

WhatYou’ll Need To Succeed

• Exceptional customer service spirit, extremely organized, and meticulousattention to detail
• Mustpossess a high degree of business acumen and professionalism and be able tocorrespond with people of all types of backgrounds and varying levels ofexperience and education
• Mustbe confident, friendly, extremely organized, detail-oriented, results-focused,methodical and able to multitask in a fast-paced environment with precision, asense of urgency and minimal supervision
• Experience in negotiating with vendors to achieve better pricing and maximizeROI/benefits
• Experience managing customer/client relationships and doing administrativesupport tasks
• Idealcandidates will have professional work experience in the following types ofpast roles: administrative (executive) assistant for a C-suite executive orphysician group practice, corporate buyer and/or procurement
• Mustpossess strong decision-making, strategic-thinking, communication and customerservice skills and maintain a positive attitude with leads, customers and otherteam members at all times
• Looking for a candidate who possesses the vision, willingness, and personalcommitment to do what it takes to get the job done and achieve savings for ourclients, because they really need our help!
• Ability to manage and oversee service for assigned client accounts, includingbut not limited to:
• Conducting daily correspondence and outreach to EducationConcierge™ clients,their staff members and to associations on their behalf;
• Negotiating with associations and subscription providers for better pricing andbenefits;
• Tracking correspondence and savings results on every transaction you manage;
• Providing progress reports to EducationConcierge™ clients on an ongoing basis(typically quarterly) with the ultimate goal of achieving a minimum 20%overall reduction in annual spend for each client
• Collaborating with HPC’s Booksource department when an EducationConcierge™client is placing a book order (purchases of books, magazines and otherpublications)
• Frequent (daily) use of Microsoft Excel, Internet research, Microsoft Word,Microsoft PowerPoint
• Experience writing, negotiating and/or reviewing contracts, preferred

Aboutour CompanyTodayHPC International is comprised of several divisions; our services divisionwhich consists of our Education Concierge and our Personal Librarian forHealthcare organizations and professionals. Our distribution division, where we sell and distribute content relatedmaterials, such as medical coding books, patient education materials, trainingand certification materials, magazines, clinical materials, etc. OurPublishing division which goes by Hilton Publishing Company which is where ourcompany got its start in 1996. HPC customer base is primarily the healthcareindustry, but we also have customers in Universities, K-12 Schools and Fortune500 corporations
HPCInternational (“HPC”) is a certified diverse MBE (Minority-owned BusinessEnterprise) and provides equal employment opportunities (EEO) to all employeesand applicants for employment without regard to race, color, religion, gender,sexual orientation, gender identity or expression, national origin, age,disability, genetic information, marital status, amnesty, or status as acovered veteran in accordance with applicable federal, state and local laws.HPC complies with applicable state and local laws governing non-discriminationin employment in every location in which the company has facilities. Thispolicy applies to all terms and conditions of employment, including, but notlimited to, hiring, placement, promotion, termination, layoff, recall, transfer,leaves of absence, compensation, and training. HPC expressly prohibits any formof unlawful employee or applicant harassment based on race, color, religion,gender, sexual orientation, gender identity or expression, national origin,age, genetic information, disability, or veteran status. Improper interferencewith the ability of HPC’s employees to perform their expected job duties isabsolutely not tolerated.Allemployed positions at HPC are at-will employment positions and may beterminated at the discretion of the Company.