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Objective: Designing a change management structured plan that maximize employee adoption/usage and minimize resistance.
Management of change Lead will:
Collaborate with team to build the training plan, content and training schedule.
Identify impacted stakeholders (direct & indirect) & analyse the level of communication/training needed for each group.
Evaluating the change impact and organizational readiness to limit potential risk. (Ex: Risk assessment)
Organize and oversee webinar trainings & workshops.
Ensure workstream schedules are aligned to critical milestones of the program.
Drive the standardization of training and process documentation with process engineer
Monitor the MOC plan to ensure all areas of knowledge gaps are addressed and documented.
Ongoing review to see what others approaches we can support in user adoption.
Create global communications and engaging content (Ex: Newsletter, training content)
Conduct implementation reviews to assess the decisions and performance related to the change.
(Retrospective & lessons learned)
Education and Experience Required:
Knowledge and Skills:
Project Management
Familiarity with project management approaches, tools and phases of the project lifecycle
Agile & SCRUM
Create MOC project plan, track actions, risks and progress
Understand deliverables by project phase & what they own
Meeting facilitation, note taking, activity prioritization, forms/templates
Soft Skills
Communication (written & verbal)
Presentation
Collaboration
Adaptability
Conflict Management
Time Management
Organization
Problem Solving
Teamwork
Hard Skills:
Strategic thinking
Critical thinking
Risk Management
Strategic analysis & planning
Schedule management
Research
Software Knowledge & Usage:
MS Office (PowerPoint, Excel, Visio, Word, etc.)
Collaboration Tools: (ie: SharePoint, MS Teams, OneNote, etc.)
Additional:
Knowledge of Change Management principles & best practices
SC business process knowledge & associated systems (in the project learning)
HP is an equal opportunity employer: https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225
Full Time
Consumer Services
$97k-118k (estimate)
02/09/2024
06/11/2024
hewlettpackard.com
MIAMI, FL
<25
1998
$50M - $200M
Consumer Services