SUMMARY OF POSITION: The OSOP Community Recovery Coach is an integral part of the SBIRT team that is designated to conduct outreach and engagement to survivors of an opioid overdose after discharge and referral from the emergency department. This individual provides non-clinical services intended to aid patients in establishing recovery and reducing the risk associated with a subsequent overdose. The OSOP Community Recovery Coach will assist in completing referrals to recovery support and substance use treatment services as well as developing service plans to promote successful linkage to referred services. Services will primarily be provided in the community, however the Coach may meet patients in the ED to assure successful continuity in care.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Conducts street outreach to locate and engage with patients referred from hospital emergency departments.
2. Conducts screenings to understand the patient’s history of drug and/or alcohol use, treatment history, social service and other recovery support needs and motivation to change behavior.
3. Facilitates patient’s readiness for change and uses motivational interviewing techniques and other communication skills to support and encourage the patient to plan for reduction or elimination of drug and alcohol use.
4. Assists patients in setting personal recovery goals.
5. Works with healthcare team and patient to identify community supports and treatment services to promote recovery.
6. Supports patients and families to understand how to access community resources.
7. Assists patients in linking to community supports and treatment services, including helping secure transportation and other resources.
8. Acts as a peer support after patient is discharged from the hospital. This involves face-to-face and phone engagement with patients in various community settings.
9. Provides family members with recovery support materials.
10. Provides education on risks of overdose and assures that patient and significant others have naloxone and are trained to use.
11. Completes required reports and other necessary documentation accurately.
12. Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.

QUALIFICATIONS: 

• High school diploma or G.E.D. is required.
•  The candidate must be actively engaged in his/her own recovery with a minimum of two years demonstrated personal recovery experience from alcohol and/or drug use.
• The incumbent must be able to read, interpret documents and write routine reports. Basic computer skills are required.
• The OSOP Community Recovery Coach must demonstrate excellent interpersonal skills, the ability to relate to patients and health professionals, as well as good problem-solving skills. 
• In addition, the candidate must demonstrate a willingness to learn and an interest in acquiring new skills.
• The incumbent should have a minimum of two years of professional experience in a substance use disorder setting providing peer support/navigation; and/or Certified Peer Specialist through the DC Department of Behavioral Health; and/or a Recovery Coach. 
• Candidate must also have reliable transportation and valid drivers license.

• Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics, the Health Sciences Standards of Conduct and Health Insurance Portability and Accountability Act (HIPAA).
• Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics, the Health Sciences Standards of Conduct and Health Insurance Portability and Accountability Act (HIPAA).
• Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training.
• Participates in activities that promote adherence to federal healthcare program requirements.
• Actively participates in Health Sciences Compliance Program activities.
• Maintains confidentiality of patients, families, and staff.

• The employee must demonstrate collaboration, accountability, respect, excellence, and service.
• The employee must work with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors.
• The employee must accept responsibility for their actions to provide health care and/or ancillary functions in a highly efficient and compassionate manner. The employee must function as a Steward (Have Ownership) of the Howard University Hospital values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment.
• The employee must embrace diversity and care holistically for those Howard University Hospital serves. They must treat all as they would like to be treated. They must manage the patient’s right to privacy and keep any proprietary information about the institution confidential.
• The employee must anticipates the needs of the patient and/or student. They must present themselves as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our patrons.
• The employee must behave in a friendly, resourceful and professional manner towards all individuals they encounter.
• Must be able to stand, walk, sit, lift (up to 50lbs), bend, write, type, file, speak, hear, see, calculate, compare, edit, evaluate, interpret and organize for extended periods of time.