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The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
To apply please send resumes to jasonfeige@howardhanna.com
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Full Time
$68k-85k (estimate)
04/21/2023
05/14/2024
NEW CASTLE, PA
7,500 - 15,000
2012
<$5M
The job skills required for Technical Support Analyst I include Technical Support, Customer Service, Problem Solving, Operating System, Help Desk, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Analyst I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Analyst I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Analyst I positions, which can be used as a reference in future career path planning. As a Technical Support Analyst I, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst I. You can explore the career advancement for a Technical Support Analyst I below and select your interested title to get hiring information.