• Mission: Rooted in LGBTQ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment.
• Vision: Howard Brown Health envisions a future where healthcare and transformative social policies actualize human rights and equity for all.
• Community-based health clinics in some of Chicago’s most underserved neighborhoods
• The largest LGBTQ health provider in the Midwest
• Latinx inclusive community based on respect, equal opportunity, and appreciation of diversity to provide the culturally competent support and services within Howard Brown Health.

What is in it for you:

• A commitment to work-life balance with:
  • 3-weeks paid vacation and 1-week of personal time
  • 12 accrued sick days per year
  • 9 paid holidays, including Juneteenth
  • PTO Exchange allows employees to turn unused PTO into liquid assets
• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
    • HMO premium = $ 34.40 /month
  • BCBS Dental premium = $ 13.00/month
  • EyeMed Vision premium = $ 6.52/month
• 401k program with up to 5% employer match after 90 days = $1,700
• Employer-paid basic life insurance valued at one times the annual salary
• Voluntary Life and AD&D, and Short-term and Long-term disability
• Up to $720 pre-tax commuter and parking benefit account
• Flexible Spending Accounts for healthcare and dependent care
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
• Employee Assistance Program with 5 employer-paid counseling sessions
• 50% off at Brown Elephant Resale Shops and discounts at local businesses

What you can expect:

As the Midwest’s premier LGBTQ health and human service organization, Howard Brown Health exists to eliminate the disparities in health care experienced by lesbian, gay, bisexual and transgender people through research, education and the provision of services that promote health and wellness. The Ryan White Part D medical case management program at Howard Brown Health plays an essential role in supporting the health and well-being of female-identified and youth populations living with HIV, who access medical care at Howard Brown.

The Ryan White Part D medical case manager will be responsible for providing client-centered case management services to female-identified person of all age, and young people living with HIV including, but not limited to, assessment of need, service planning, reassessments, treatment education, adherence counseling, linkages and referrals to public and privates services and programs, information dissemination, financial resource management, advocacy, mental health assessment, service plan follow-up, and discharge planning.

How you will make an impact:

• Explain the range of Howard Brown Health’s medical and psychosocial services to RWC clients.
• Provide information, education, and emotional support to patients/clients in a compassionate, culturally sensitive, and appropriate manner.
• Maintain, at minimum, monthly contact with every client on assigned caseload; upwards to 60 clients.
• Complete initial assessments and care plans with all RWC clients assigned to the case manager’s individual caseload and conduct subsequent required reassessments every six months.
• Participate in ongoing continuing education and maintain current knowledge of HIV-related information by attending trainings, in-services, attending professional development events, and by self-education.
• Provide education, information, and referrals to clients; locate, identify, and utilize new social services and resources.
• Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards and participate in all Patient Centered Medical Home efforts.
• Evaluate all clients’ ability to understand health plans; provide treatment education, and adherence counseling to clients to improve health outcomes; consult with medical providers regarding assessment and counseling sessions.
• Coordinate medical care with providers, schedule patient follow-up (internal and external) appointments; facilitate appointments with collaborative medical partners for provider recommended follow-up screenings and treatment.
• Consult and collaborate with a multi-disciplinary team including primary care providers, behavioral health staff, nursing, MA’s, other members of client care teams, partner services staff, and other Howard Brown staff involved in client/patient care.
• Assess financial need of clients and facilitate patient financial support; complete applications with clients, especially as it relates to public benefits programs, rental/utility assistance, health insurance (Medicaid/ACA Marketplace), ADAP, and prescription assistance programs.
• Provide referrals on an ongoing basis of relevant services, such as: LINK, ADAP, housing, vision, DHS, SSI, unemployment, insurance, rental, and prescription assistance.
• Develop and maintain required records, reports, and statistical data. This includes maintenance of an active and inactive caseload, completing day sheets, progress notes, resource receipts, and tracking health maintenance of each client.
• Follow appropriate standards of care and support clients with tracking and completing necessary health and wellness screenings including, but not limited to, standard HIV labs, TB testing, vaccines, dental exams, STI testing, and sexual and reproductive health screenings.
• Assist with arranging for patient transportation as needed.
• Attend and participate in all group consultation/case conferences, social service department meetings and trainings, team meetings, individual supervision, and any other required staff meetings and trainings.
• Provide brief case management services on an as needed basis for clients not formally enrolled in case management services and for clients with case managers who are unavailable.
• Assist in the training of new staff who provide services to clients as needed.
• Maintain the highest level of client confidentiality.
• Travel among agency locations based on patient need.
• Other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILL REQUIRED:

Required:

• High school diploma/GED and 3 years of experience providing case management or prevention services OR Bachelors’ degree in a social services field plus 1 year of experience providing case management or prevention services
• Experience working in a community-based medical/social services setting
• Experience with Microsoft Suite and data management
• Prior knowledge and experience working with clients living with HIV within diverse communities

Preferred:

• Bilingual – English/Spanish preferred
• Master of Social Work or related Master’s degree in social services or public health field
• Desire to work for and within Lesbian, Gay, Bisexual, Transgender, and Queer communities.

ADA SPECIFICATIONS

(Physical demands that must be met in order to successfully complete the essential functions of the job)

• Requires ability to speak audibly and listen actively.
• Requires ability to use computers, telephones and other office equipment.
• Requires ability to sit for extended periods of time.
• May require occasional bending and lifting up to 25 pounds.
• May require periodic travel.

EQUAL OPPORTUNITY STATEMENT:
Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.