Overview

At Houston Methodist, the Senior Pharmacy Technician position is responsible for providing day-to-day comprehensive pharmacy services that range from routine to advanced functions. Responsibilities for this position include but are not limited to: controlled substance management, chemotherapy compounding, unit dose dispensing technology, satellite operating room and intensive care unit pharmacy assignments, medication histories, and advanced medication compounding. The Senior Pharmacy Technician position assists with data collection and training new employees, residents, and interns; and may perform other functions normally associated with a Pharmacy Technician.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.

• Proactively supports and assists with training new employees and all other pharmacy learners (e.g. residents, interns, students and volunteers).

SERVICE ESSENTIAL FUNCTIONS

• Assists with optimizing the safety and efficiency of pharmacy operations and to support the workflow needs of the pharmacy department.

• Contributes in departmental efforts to resolve drug related problems and maximizing patient care.

• Presents or assists in-services for pharmacy staff as directed by Pharmacy Management. Participates in workgroups, committees, and continuing education activities for technical staff.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Performs advanced technician services to ensure efficient and safe medication distribution with activities that include but are not limited to: controlled substance management, chemotherapy compounding, unit dose dispensing technology, satellite Operating Room and intensive care unit pharmacy assignments, medication histories, and advanced medication compounding.

• Provides support to the workflow, and reports problems to the appropriate parties. Accurately documents and completes paperwork for assigned role/function.

• Reports ¿near misses¿ and inputs errors promptly to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and to meeting departmental and hospital targets for quality and safety.

• Collects and reports data related quality improvement and productivity projects to optimize patient safety in a routine and timely manner.

FINANCE ESSENTIAL FUNCTIONS

• Uses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives.

• Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Assists Pharmacy Management in planning, developing, implementing, and monitoring new pharmacy programs and services that address medication related errors and safety initiatives.

• Identifies simple process improvement opportunities in the medication distribution process.

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Senior Pharmacy Technician.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

• Two years of college preferred

WORK EXPERIENCE

• Two years of Pharmacy Technician experience applicable to the specific work setting (e.g., hospital, specialty pharmacy); may consider a Pharmacy Technician with one year experience as a Houston Methodist Pharmacy Technician

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED

• LPHT - Licensed Pharmacy Tech - State Registration OR
• RPI - Reg Pharmacy Intern - State Licensure AND
• IV Certification - Intravenous certification (ACPE) -- If applicable to assigned work area. See manager for details and tracking certification information within 6 months
• SCAT - Sterile Compounding and Aseptic Technique -- Completion of the 40 hours Sterile Compounding and Aseptic course from an Accreditation Council for Pharmacy Education (ACPE) approved training program if applicable to assigned work area. See manager for details and tracking certification information within 90 days

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Proficient in performing accurate calculations required for usual dosage determinations

• Must be proficient in at least three pharmacy work areas - examples include but are not limited to medication histories, advanced sterile compounding, Tech-Check-Tech, Pyxis coordinator, etc.

• Possesses proficient computer knowledge; operates multiple computer systems to include, hospital/pharmacy related software, drug preparation pumps/devices, packaging and labeling machines, automated drug dispensing equipment, prescription balances, and portable data processing units

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers

• Adapts to multiple ongoing priorities with minimal supervision including organizing work flow and actively participating in problem-solving

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) No

ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL****Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Company Profile

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.