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At Houston Methodist, the Manager Access and Scheduling position is responsible for implementing and adhering to standardized processes and achieving the highest possible levels of service excellence, access, and patient satisfaction. Accountability is placed on this position to ensure key metrics in the areas of quality, customer experience, associate engagement, and leadership effectiveness are achieved within the department. The Manager Access and Scheduling position must possess experience in operations, physician/provider relations, strategic thinking, team building and process improvement. Other key attributes for this position include strong leadership skills, superior influencing ability, broad perspective, and a partnership-based approach to relationships.
The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations.
Full Time
Ambulatory Healthcare Services
$98k-127k (estimate)
02/02/2024
05/02/2024
houstonmethodist.org
CYPRESS, TX
7,500 - 15,000
2010
GABRIELA NICOLA
$5B - $10B
Ambulatory Healthcare Services