PEOPLE ESSENTIAL FUNCTIONS

• Communicates effectively with patients, family members, medical staff, co-workers and other hospital personnel to contribute to the quality of the work environment.

• Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the team by actively communicating in a comprehensive manner.

• Uses peer-to-peer accountability towards department goals for retention and employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Performs entity surveillance through rounding and issuing of work orders; identifies opportunities for facility improvements providing recommendations and work orders to advance the customer experience and service levels.

• Assists other technicians and associated personnel in maintaining the operation of the central plant(s) and daily operations of the facility including minor facility needs.

• Seeks out additional information and reference materials from Senior/Lead Tech to gain clarification to make semi-skilled maintenance repairs.

• Conducts basic analysis, troubleshooting and general maintenance repair. Performs preventative maintenance inspections to include HVAC, electrical and plumbing, as appropriate, in compliance with codes, ordinances and statutes.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Prioritizes work activities and maintains set timelines as necessary to optimize response time on work order trouble tickets (e.g. average time to close tickets).

• Follows department safety standards and policies and conducts all procedures accordingly. Assists with implementation and education of department-based safety initiatives and standards of practice. Maintains a high level of awareness for staff in the areas of operation and uses great caution while navigating the work areas.

• Competently uses tools and equipment to perform the job in an efficient, effective and safe manner.

FINANCE ESSENTIAL FUNCTIONS

• Provides accurate and complete documentation of work orders.

• Monitor the use and inventory of spare parts, maintenance supplies and equipment. Self-motivated to independently manage time effectively, reducing incidental overtime and prioritizing daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in department projects. Assumes responsibility for growth and development by participating in in-services programs and continuing education. Completes and updates My Development Plan and discusses with management.

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a technician.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• Two years of general maintenance related experience

• Health care environment preferred