Job Title: AssistantGeneral Manager Location: MEM

Department: Operations Effective Date: July 2023

Reports To:General Manager FLSA (Fair Labor Standards Act) Status:Exempt, FT

SUMMARY 

The AGM reports directly to the General Manager and is responsible for overseeing and coordination of the storage, kitting, picking, packing, shipping, and safety of customer products. This position involves a great demand for outstanding people skills;communication, motivation, and leadership. The AGM will be responsible for helping to select supply chain initiatives aimed at reducing costs, improving profitability, increasing customer satisfaction, and implementing the best global processes and practices. The AGM must have the skills necessary to successfully master and oversee maximum resource utilization of the warehouse facility within meeting and exceeding warehouse targets of delivery performance expectations while possessingextensive experience with QS or IS09001 and be well versed with JIT environments. In addition, the AGM will welcome leading and directing a diverse workforce (non-exempt & exempt employees.) 

As a member of the HJI Team your success is measured with daily practice of our Core Values: 

INTEGRITY: We do the right thing. We are real, honest, ethical, and trusted to adhere to our word. 

COMMITMENT: We are dedicated to the success of our customers, employees, and partners by continuously pursuing perfection with pride, passion, and performance. 

ACCOUNTABILITY: If it has to be, it's up to me.

BELONGING: We're greater when we are equal. We value innovation from an inclusive way of thinking and appreciate differences and commonalities of all people, all backgrounds, and all perspectives.

LEADERSHIP: We lead with Humility, Authenticity, Vulnerability, and Empathy. We H.A.V.E. it.

TEAMWORK: We work together and across boundaries to encourage trust, collaboration, and respectful relations to help our company win.

JOB RESPONSIBLITIES: 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Strong interpersonal, written, and oral communication skills. Ability to author routine reports and correspondence and to speak effectively before groups of customers or employees of the organization. Ability to communicate with all employees at all levels effectively.

COMPUTER RELATED SKILLS

Excellent computer skills with a proficiency in Microsoft applications, Outlook, correspondence, and an elevated level of comfort with Technology including managing and troubleshooting WMS systems. 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Identifying those standardization gaps while developing strategic processes for measured success. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 70 pounds. Standing and walking on feet for up to 10 hours or more. Constant bending, twisting, stooping, and reaching below and above the shoulders. Spend majority of time in non-climate-controlled warehouse

**The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The duties listed above are intended only as illustrations of the diverse types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. **