Department: Stadium Operations, Security & Parking

Supervisor: Manager, Parking

Classification: Part-Time/Non-Exempt (Seasonal)

Summary

Parking Lot Attendants are the first Houston Astros employees our fans will see each time they come to Minute Maid Park (MMP). First impressions are lasting ones; therefore, it is imperative that you are courteous, helpful, and efficient at all times. This position includes nights, weekends and holidays.

Essential Duties & Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Direct traffic into the parking lot smoothly and efficiently.
• Direct drivers to the proper designated parking area(s).
• Verify and confirm each car entering the parking lot has a valid parking pass or pays the parking fee.
• If collecting a parking fee provide a parking stub to the customer.
• Responsible for transaction reconciliation of allocated parking passes at close of shift.
• Report any guests who request special assistance to appropriate chain of command.
• Remain alert for suspicious behavior occurring in parking areas and report behavior to acting supervisor on duty, Parking Manager and/or on duty law enforcement.
• Report any parking lot obstructions to appropriate chain of command.
• Other duties as assigned.

Qualifications

• Provide great customer service for the fan experience.
• Ability to remain professional during difficult interactions engaging supervisor when/if necessary.
• Have reliable transportation to and from work.

Work Environment

This job operates in an outdoor and stadium setting. The noise level is usually moderate but can be loud within the stadium environment. This job will be outdoors in varying weather conditions to include extreme heat or cold, storms or other natural weather occurrences. The presence of cover is limited in certain locations.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. Additionally, specific vision abilities include close and/or focused vision. This is a largely stationary role that could require the ability to walk or stand for long periods of time in varying weather conditions (which sometimes could be extreme).

Position Type and Expected Hours of Work

This is part-time, seasonal position. Must have the ability to ability to work evenings, weekends and possibly holidays.

Travel

Travel is not expected in this role.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

EOE/M/F/Vet/Disability