The Housing Case Manager (HCM) is responsible for case management and supportive care coordination to asylee families.

Responsibilities

Primary: Provide case management services (conducting psychosocial assessments, developing treatment plans, assisting with obtaining and retrieving vital documents, assisting with applying for benefits and entitlements, performing room inspections, and preparing and gathering documents needed for housing placement) to approximately thirty (30) families.

Secondary: Maintain client records as per funder and regulatory requirements. Other functions required with this position include:

• Provide referrals and follow-ups when necessary for primary care, substance use, nutrition, clothing, mental health, financial management, and dental.

• Utilizing the vast array of internal services available to families, look to connect (and coordinate) with other departments including: ADHC, Health Services, OASAS, Health Homes, Behavioral Health, Community Partnerships, Legal, and Job-Training.

• Help new clients move into their apartments. Assist clients with their transition from homelessness to stable housing.

• In collaboration with the client, develop strength based individualized goals. Provide constructive feedback on goal participation during scheduled engagement.

• Assess and discuss financial management with the client, including maintaining an active subsidy, and food and nutritional needs.

• As needed, accompany the client in the community on scheduled appointments.

• Participate in weekly supervision with your supervisor. Come to meetings prepared.

• Complete all required reports and paperwork on or before the prescribed deadlines.

• Demonstrate excellent customer service with residents/clients; staff; vendors; and all other relevant stakeholders.

• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

• Good communication skills, both verbally and written, including the ability to communicate with all levels of management.

• Bi-lingual (Spanish) preferred.

• Must be proficient in Microsoft Outlook and Office (Word, Excel, and PowerPoint).

• Knowledgeable of CARES system

• Dependable & flexible.

• Ability to maintain a high level of confidentiality.

• Understanding of harm-reduction practices.

• This position requires working in the office 100% of the time.

• Ability to travel throughout the local NYC community, including utilizing public transportation.

• Conduct monthly room inspections.

• Ability to work one weekend day each month.

Minimum Requirements:

• Bachelor’s degree preferred in social work, psychology, counseling, or related field, or three years of relevant experience in a social service setting.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Long Island City, NY 11101: Relocate before starting work (Required)

Work Location: In person