Position Summary

Responsible for overseeing modernization, extraordinary maintenance, or betterments, and additions funded either throught the Capital Fund Program (CFP), development funds, and/or other funding sources in the interest of the Agency. Responsible for contract and project management and ensures compliance with contract documents and specifications. These tasks are to be performed at a level that supports the agency’s efforts to achieve the highest rating on HUD’s evaluation systems. Additionally, will oversee the maintenance of accurate project files and the preparation of project-related budgets, while ensuring compliance with federal, state, and local guidelines, and residential building code requirements. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and other work-related duties as assigned.

• Oversees the short term and long-range planning for modernization, the maintenance of accurate project files, and the preparation of project-related budgets, while ensuring compliance with federal, state, and local residential building requirements.
• Develops, plans, and implements procedures for Agency modernization and identifies the physical conditions of Agency properties, establishes improvement deadlines, analyzes problems, develops alternative solutions, and makes recommendations to the Executive Director.
• Leads in the decision process of future maintenance priorities and the coordination between private contractors and maintenance crew. Develops, schedules, and manages a preventive maintenance program designed to retain Agency properties in safe operating condition.
• Plans, directs, and supervises daily activities of modernization, force account, and central maintenance personnel and establishes objectives and priorities for the department. Plans, schedules and reviews daily maintenance work orders and assignments with maintenance personnel, provides guidance and assistance to employees as needed to perform assigned work. Responds to after-hours emergencies as required.
• Responsible for utilizing the Capital Improvement yearly fund/budget in a timely manner. Coordinates with directors and staff on Capital Fund Budgets, monitoring program changes and reviewing/confirming availability of funds.
• Identifies scope of work and prepares detailed cost estimates, cost evaluations, project options, and maintains cost database. Monitors contract-funding analysis and expenditures with reference to the adopted Agency budget and prepares quality assurance plan.
• Administers, supervises, and works with architects, engineers, and consultants during the preparation of assessment reports, schematic designs, design development, and construction bidding documents to ensure achievement of Agency project objectives and document accuracy and completeness. Reviews reports, studies, and bid documents to ensure conformity to Agency criteria and HUD requirements as appropriate.
• Responsible for monitoring work performed, quality assurance, quality control, project tracking, and notification of contractors in writing of construction deficiencies. Negotiates claims and disputes.
• Oversees all phases of housing maintenance risk controls. Develops work safety programs and monitors maintenance employees’ work to ensure that safety rules are followed.
• Provides departmental input concerning the Agency’s overall operating budget and assists in the preparation of the annual budget. Monitors all departmental expenditures to ensure operations remain within approved budget.
• Makes decisions on whether to repair or replace damaged property. Makes estimates for time and materials needed for a variety of maintenance tasks such as electrical, and gas, water, and sewer lines and the upkeep of community grounds. Ensures procurement protocol is followed and, within established parameters, submits and/or authorizes acquisition of proper equipment, materials, appliances, supplies, and services to meet project and Agency needs in a timely manner.
• May recommend major purchases of materials based on anticipated changes in prices or on unusual availability situations. Balances cash flow considerations against possible price savings.
• Develops specifications and standardizations for inventory of necessary equipment, maintenance, and repair needs and monitors usage quantities and frequency through review of inventory reports to track utilization of resources. Calculates and analyzes trends and projections to establish minimum and maximum inventory levels and reorder quantities.
• Acts as liaison and advocate for the Agency regarding damage claims, personal property loss claims, or general liability suits against the Agency. Coordinates activities with the insurance provider.
• Establishes training program for maintenance personnel and oversees on-the-job training of employees, develops effective plans and procedures to improve maintenance operations, and ensures departmental performance follows federal assessment programs.
• Performs regular walk-thru inspections of Agency properties to identify and resolve unsafe or unsatisfactory conditions requiring maintenance. Addresses any safety issues or hazardous conditions immediately.
• Coordinates inspection of damage to Agency-owned properties with maintenance personnel and makes determinations regarding any resident responsibility for repair. Coordinates assessing resident charges with appropriate Agency personnel, in accordance with Agency protocol.
• Reviews and approves department staff timesheets to address discrepencies and/or verify accuracy of time spent relative to assignments.
• Attends meetings as needed to discuss matters concerning overall maintenance/modernization operations, ongoing projects, and performance of maintenance personnel. Serves as policy and program advisor to the Executive Director regarding Agency effectiveness in implementation of its maintenance program and HUD standards, and other department wide standards.
• Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
• Works closely with the Executive Director and Director of Finance in carrying out duties of Director of Maintenace.
• Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
• Undertakes and performs other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload.

Education and Experience

Ten (10) years of progressively responsible experience in construction, contracting or maintenance. Five (5) years or more of managerial or supervisory experience in maintenance construction or contracting, or an equivalent combination of education and experience resulting in the ability to fulfill the essential job duties of the position.

Must obtain the following within one (1) year of employment or other allowable period of hire as authorized by the Executive Director.

1. National Standards for the Physical Inspection of Real Estate Certification (NSPIRE)

2. Capital Fund Program Certification

Knowledge and Skills

• Thorough knowledge of maintenance and construction principles, methods procedures, and materials.
• Thorough knowledge of applicable Housing Agency operating policies, procedures, HUD regulations, and federal, state, and local housing construction, modernization, and rehabilitation ordinances, zoning regulations, historical preservation, and fire code regulations.
• Thorough knowledge of procedures and requirements for writing bid specification and requests for proposals; modern methods, materials, and practices of the various trades, including carpentry, plumbing, and electrical maintenance and repair; and all phases of construction.
• Ability to prepare and analyze appropriate cost estimates for maintenance and modernization budgets.
• Good knowledge of purchasing regulations as they relate to state law and the Agency’s procurement policies.
• Ability to detect defects and faults in construction and to assess compliance with established standards.
• Ability to read and interpret blueprints/shop drawings.
• Working knowledge of mathematical calculations and the principles, practices, and techniques of cost estimating and budgeting.
• Ability to plan, organize and implement a facilities maintenance program.
• Ability to interpret complex laws, codes, and regulations.
• Ability to read and interpret blueprints/shop drawings, plans, and specifications.
• Must be able to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
• Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
• Ability to prepare clear and concise narrative and statistical reports and to present information in a clear, organized, and convincing manner.
• Ability to accurately and completely document in writing appropriate events and activities.
• Ability to read and comprehend complex material.
• Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
• Ability to operate appropriate Agency computer equipment and software packages.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 10 years
• 5 years

Schedule:

• 8 hour shift
• Extended hours
• Monday to Friday
• On call

Work setting:

• In-person

Experience:

• Maintenance: 10 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Zebulon, NC 27597 (Required)

Ability to Relocate:

• Zebulon, NC 27597: Relocate before starting work (Required)

Work Location: In person