3 HOUSING QUALITY CONTROL SPECIALIST Jobs in St. Louis, MO

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HOUSING QUALITY CONTROL SPECIALIST

Housing Authority of St. Louis County

St. Louis, MO | Full Time

$53k-76k (estimate)

2 Weeks Ago

Quality Control Specialist

BuildSubmarines.com

St. Louis, MO | Full Time

$106k-138k (estimate)

1 Week Ago

Quality Control Specialist

Resla

St. Louis, MO | Full Time

$100k-130k (estimate)

1 Month Ago

HOUSING QUALITY CONTROL SPECIALIST

$53k-76k (estimate)

Full Time | Public Administration 2 Weeks Ago

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Housing Authority of St. Louis County is Hiring a HOUSING QUALITY CONTROL SPECIALIST Near St. Louis, MO

HOUSING QUALITY CONTROL SPECIALIST

COMPANY OVERVIEW

Since 1952, the Housing Authority of St. Louis County (the Authority) has played a pivotal role in providing safe and affordable housing to St. Louis County residents. Our team takes pride in helping more than 7,000 eligible families find a place they can call home.

We are passionate about our mission to:

Provide decent, safe, and affordable housing.

Ensure equal housing opportunity.

Promote self-sufficiency; and

Improve the quality of life and economic vitality for low and moderate-income families.

We pursue our mission by using existing federal programs to the maximum extent feasible, by linking with other service providers, and by creating new opportunities of our own design.

In addition, we are responsible for consistently pursuing our core objectives, which are:

Deliver services safely, effectively, and efficiently.

Ensure residents, property owners, and employees feel respected during interactions with us.

Help our residents and families gain self-sufficiency through partnerships with other organizations in the community.

Expand access to desirable and affordable housing.

OUR CORE VALUES

At the Authority, we are guided by our core values, which are fundamental principles that shape our organization's culture, behavior, and decisions. Our commitment to the core values of service, respect, integrity, excellence, and collaboration helps us achieve our mission. If there is an alignment between your personal philosophy and the following core values, then we invite you to apply for an exciting new career with the Authority!

SERVICE: We provide a vital service to residents and families. The quality of our operations is the expression of our commitment to our community. We serve our residents and families in a responsive, reliable, and caring manner.

RESPECT: We are supportive, compassionate, and courteous to our residents, property owners, community partners and teammates, and we treat them as valued partners in our service mission.

INTEGRITY: In all circumstances, we do the right thing. We follow relevant laws, regulations, policies, and procedures. Our ethical, honest, and transparent actions are the foundation upon which we build trust with our residents, teammates, and community.

EXCELLENCE: In our diligent pursuit of excellence, we are not satisfied with anything short of the highest standards of service, respect, and integrity. We embrace innovation and challenge the status quo. We are proactive in the performance of our duties and accept accountability for our work. We celebrate our successes and grow from our lessons learned.

COLLABORATION: We nurture a work environment in which all team members have a voice. We act with transparency, help each other, and share information freely. We work together – teammates, residents, and communities – to build inclusive relationships and partnerships that enable us to fulfill our service mission.

JOB SUMMARY

This Housing Quality Control Specialist will report to the Director of Program Compliance and Training. The ideal candidate will have diverse experience related to compliance, affordable housing, or the Housing Choice Voucher (HCV) Program. This position requires a deep understanding of the basic principles, methods, practices, and techniques involved in the HCV program. Additionally, thorough knowledge of HUD-assisted programs, including basic rules, regulations, and reporting standards, is essential. The ability to correspond clearly and concisely, both orally and in writing, is critical for success in this role. This position will work and communicate with people from a broad range of socio-economic backgrounds.

The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

PRINCIPAL ROLE AND RESPONSIBILTIES

Ensure compliance with all relevant regulations, guidelines, and policies related to affordable housing programs, with a focus on the HCV program.

Oversee contract administration and compliance monitoring processes to ensure adherence to program requirements and standards.

Provide guidance and support to internal teams and external stakeholders on compliance issues and best practices.

Serve as one of the primary points of contact for addressing inquiries tied to the HCV program, ensuring exceptional customer service.

Foster a culture of respect and professionalism in all interactions with program participants, property owners, and colleagues.

Collaborate with other departments, agencies, and organizations involved in affordable housing initiatives to achieve program goals and objectives.

Communicate updates and changes in regulations, policies, and procedures related to affordable housing programs and communicate implications to management and relevant stakeholders.

Keep team members informed about changes and findings in program processes, allowing the management team to make well-informed decisions that promote stability for program participants.

Analyze data and trends to identify areas for improvement, streamline processes, and enhance efficiency in delivering housing quality control services.

Conduct regular audits to assess program compliance and identify areas for improvement.

Offer recommendations and guidance to managers on how to address identified deficiencies and improve the overall housing quality.

Maintain organized records and promptly file information into participant files for efficient tracking of progress and ensure that participants’ details are readily accessible.

EDUCATION, KNOWLEDGE, SKILLS, AND EXPERIENCE

High school diploma or equivalent required.

Varied experience related to compliance, affordable housing, or contract administration.

Strong knowledge of basic principles, practices, and techniques involved in the HCV program.

Thorough knowledge of HUD-assisted programs, particularly the HCV program, including basic rules, regulations, and reporting standards.

Excellent organizational and problem-solving skills.

Attention to detail and ability to work effectively in a fast-paced environment.

Proficiency in relevant software applications and tools.

PHYSICAL REQUIREMENTS

This position will primarily work within the office environment but may also engage in occasional physical tasks such as bending, reaching, sitting, and walking during the workday. This role may require the ability to lift items weighing at least 20 pounds. Moreover, the individual will also spend extended periods each day working on a personal computer. Must be available to work flexible and longer hours during busy seasons. Reasonable accommodation may be available to enable persons with physical disabilities to perform the job.

County Housing celebrates difference. All employment, including hiring, promoting, discipline or discharge at County Housing is based solely on a person’s merit and qualifications related to professional competence. We do not discriminate against our employees or applicants because of race, creed, color, religion, age, gender, gender identity or expression, sexual orientation, national origin, disability, medical condition veteran status, ethnicity, marital or family status or other legally protected status.

County Housing is an equal employment opportunity and affirmative action employer.