About Us

Founded in 1937, The Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.

Position Summary

The primary purpose of this position is to perform oversight, planning, and coordination of activities under operational programs such as work order reduction or vacant unit preparation for assigned HABC properties. The employee in this classification performs diversified duties in skilled, technical, and supervisory work. The incumbent responsibilities and assignments require independent judgment on issues that are complex task. This position is responsible for ensuring that established standards are maintained with regard to the execution and effectiveness of maintenance/repair work, vacant unit turnover. The incumbent is expected to follow all HABC policies, perform all work accurately and thoroughly, and respond to the needs of residents and management in a timely, courteous, and respectful manner at all times.

All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.

Major Duties

• Engage in mentoring, including providing guidance or advisement concerning courses of action and strategies to maintenance staff.
• Prepare various reports on productivity and other maintenance activity operations and activities.
• Ensure staff follows applicable state and federal regulations and Housing Authority policies.
• Supervise maintenance technician / maintenance workers in all areas of maintenance including; carpentry, painting, metal work, plumbing, electrical work and other labor intensive maintenance services as required.
• Perform spot inspections of grounds and vacant unit conditions, review quality standards of maintenance as established by the Authority.
• Adhere to maintenance standards, federal, state, or local codes, and review operations to increase productivity and effect net cost reductions, and operations within the limits of authorized budgets.
• Assist with monitoring and inspecting the work of contractors providing related services to Housing Authority.
• Execute performance evaluations. for subordinate in the review of performance evaluations for maintenance department in accordance with the Housing Authority standards.
• Maintain a routine work order average completion time of less than 30 days.
• Ensure emergency work orders are abated / completed within twenty-four (24) hours.
• Maintain a unit turnover average of less than 26 days
• Assist with preparation of required reports and documentation as required by Housing Authority and HUD policies and procedures.
• Receive, investigate, and respond to residents’ complaints as required.
• Provide leadership and work with staff to develop and retain highly competent, customer service orientated staff through selection, training and day to day management practices to accomplish the agency’s mission.
• Coordinate maintenance staff on-call and overtime processes.
• Establish and maintain effective working relationships with resident councils, residents, peers, subordinates, supervisors, vendors, and general public.
• Demonstrates courteous and cooperative behavior when interacting with clients, visitors, and HABC staff.
• Works in coordination with subcontractors for maintenance work as required. Inspects work completed by subcontractors.
• Completes appropriate work order documentation for all maintenance tasks.
• Performs other duties as assigned.

Minimum Education, Training and/or Experience

High school diploma or GED with additional training related to maintenance, HVAC, and HUD quality standards supplemented by ten (10) of building/facilities maintenance and repair which includes two (2) years of supervisory or lead experience; OR ten (10) years equivalent combination of education, training, and experience.

Special Requirements

• Possession of a valid Maryland driver's license at the time of employment.
• Must be able to be covered under the Authority's fidelity bond. 
• Must be able to be covered under the Authority's vehicle insurance policy.

Other Requirements

• You must successfully pass a prescreening investigation, including employment and education verification, drug screening, and a physical examination.
• Probationary Period: This is a full-time permanent position. Upon employment, you will be required to serve a 6-month probationary period.
• All new employees are required to receive at least one COVID-19 vaccination shot in a two-shot series or be fully vaccinated prior to the date of hire.

This posting will remain active until January 1st, 2024.