As we pave new ground in casual dining, we're looking for a new breed of employees to fuel our growth. Our entrepreneurial culture affords autonomy you won't find in large, bureaucratic companies; we're nimble, capitalizing on ever-changing consumer trends to stay relevant. If you're a passionate, self-assured person with capitalistic spirit, Houlihan's is the place to grow your career.

Host/Hostess

Job Functions:

• Open the doors as guests enter the restaurant, when possible.
• Verbally greet guests immediately upon entering the restaurant.
• Seat guests at tables in a friendly and timely manner.
• Complete wait sheets accurately.
• Complete table count sheets accurately.
• Answer the telephone.
• Meet guests needs by providing pertinent information about the restaurant, menu items, and surrounding area.
• Thank guests as they are leaving.
• Use specified techniques to satisfy unhappy guests.
• Open doors for guests as they exit the restaurant.
• Handle to-go orders on an as needed basis.
• Maintain guests' needs throughout their dining experience by assisting servers with pre-bussing procedures.
• Use sanitizing solution to wipe down tables, chairs, booths, table base to assist servers.
• Sweep floor area around table to assist servers as needed.
• Reset using designated silverware, napkins, and condiments to assist servers as needed.
• Stock all items on Front Desk Checklist

Additional Qualifications:

• As a member of the Houlihan's restaurants, Inc. team, and a host should know and follow Houlihan's policies and procedures and have strong interpersonal skills that would enable him/her to verbally communicate in a positive manner with co-workers, guests, and the general public.
• Able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid potential hazards.
• Able to hear in one or both ears so that verbal communication can be received, understood, and acted upon.
• Able to read, wrote, and perform addition/subtraction calculations.
• Able to control and utilize fingers to write.
• Able to bend, handle, carry, lift, reach, wipe, climb, stoop
• Able to walk and stand for up to 8 hours.

Working Conditions:

• The working schedule for this position will include a flexible schedule including days, evenings and weekends.
• Exposure to chemicals
• Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking, and finger dexterity.
• The ability to communicate effectively in a loud environment.
• Ability to work a flexible eight-hour shift according to operational needs, including weekends and holidays