We are seeking a dynamic and results-driven Membership Sales Associate to join our team. The ideal candidate will have a passion for sales, excellent communication skills, and a customer-centric approach. This position offers a great opportunity for individuals who thrive in a fun, fast-paced fitness environment and enjoy engaging with customers on a daily basis. This is a part-time position with a minimum of 20 hours per week with the possibility for additional and up to full-time hours. Some weekends may be required.

Basic Duties & Responsibilities:

• Working as a team player to help grow the member base of the studio through sales, onboarding new members, and delivery legendary customer service.
• Conduct outbound sales calls to warm leads to promote membership benefits and features.
• Build and maintain strong relationships with customers through effective communication and follow-up.
• Consistently maintain a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct. While on the clock or attending any official studio functions, all staff must wear officially branded tops with official name badges at a minimum. No exceptions are allowed.
• Attend meetings set by General Manager or Owners.
• Utilize persuasive selling techniques to close sales and achieve/exceed weekly and monthly sales targets.
• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring customer satisfaction. Always strive for only 5-star online ratings for Yelp, Facebook, Google and other listing sites!
• Maintain accurate member and employee records by following suggested filing guidelines.
• Routine updating, and maintenance is vital.

Requirements:

• Bachelor’s degree preferred; High School diploma required
• 1-2 years of sales experience
• Dynamic, outgoing personality
• Excellent communication skills
• Must live in the Livingston area or be willing to relocate at candidate’s own expense

Initial and Required Training & Certifications:

• Complete HOTWORX trainer certification. One time certification with required refresher course as part of the annual convention agenda.
• Complete all assigned HOTWORX® University Online required courses for level of employment. Courses must be taken once annually.
• Additional training requirements may be required at any time.

Job Types: Full-time, Part-time

Pay: $15.25 - $17.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Paid time off

Shift:

• 8 hour shift

Application Question(s):

• Why does this position interest you?

Experience:

• Customer service: 1 year (Required)

Work Location: In person