**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have excellent customer service skills and a passion for hospitality. If you enjoy interacting with guests and ensuring their stay is memorable, this role is perfect for you. **Duties:** - Greet guests in a friendly and professional manner - Check guests in and out of the hotel - Answer phone calls and direct inquiries to the appropriate department - Assist guests with inquiries and provide information about hotel services - Handle guest requests promptly and efficiently - Process payments and maintain accurate records - Ensure the lobby area is clean and presentable at all times **Requirements:** - Experience in customer service or hospitality industry preferred - Proficiency in phone systems and phone etiquette - Strong communication skills with a focus on guest relations - Ability to speak multiple languages is a plus (Bilingual) - Knowledge of hotel management software is beneficial - Familiarity with night audit procedures is advantageous - Understanding of guest services in a resort setting

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Venice, FL 34285 (Required)

Ability to Relocate:

• Venice, FL 34285: Relocate before starting work (Required)

Work Location: In person