Role Summary:
Join our team as a Host for Bad Harriet at Hotel Jerome, and become one of the authors of our story. As part of the Auberge family, you will be responsible for greeting guests as they arrive and seating them appropriately.

Pay Range:
This is a non-exempt, full-time position. The hourly rate is $20.00.

Key Responsibilities:
Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Greet and bid farewell to all incoming and departing guests.

• Answer restaurant phones with proper verbiage and etiquette.

• Assign all reservations to Open Table reservation system and ensure to not overbook any one timeslot or section.

• Assist in overseeing the restaurant flow in regards to all guest placements.

• Track and update guest profiles using Open Table Guest Note and Reservation Note systems. Assist in the maintenance of the restaurant area and equipment.

• Prepare station chart and assign stations to staff following departmental procedures.

• Guide servers, assistant servers, and bus persons in table set-up to ensure optimum service to the guests.

• Communicate VIP arrivals and special requests to designated personnel for follow-up.

• Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are inserted into each menu. Update menus and wine lists as changes occur.

• 1-year experience as a Host or in Customer Service

• Experience in a luxury setting is a plus

Our Company & Our Property:
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas, and gracious yet unobtrusive service. With 21 one-of-a-kind hotels and resorts, with 7 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.
Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.
What Else?:
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures, and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.
If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Hotel Jerome is an Equal Opportunity Employer, M/F/D/V. Hotel Jerome provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Hotel Jerome complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.