Job description

Hotel INDIGO is an upscale luxury boutique Hotel located off Southside Boulevard in the charming Tapestry Park Village. We are currently seeking an experienced Maintenance Technician to perform repairs and preventative maintenance work to ensure the hotel maintenance quality standards are achieved and maintained. In addition provide excellent, efficient, courteous, professional guest service, following IHG Brand standards while adhering to guidelines and procedures

PREREQUISITES

Maintenance associates have access to guestrooms and property, and character traits of honesty and trustworthiness are essential to this position. Therefore, maintenance associates must pass the appropriate background check per company policy.

Must be knowledgeable on preventative maintenance, electricity, AC, and plumbing

Two years as a maintenance technician or similar position

HVAC and Pool Certification is helpful.

ESSENTIAL JOB FUNCTIONS

The Maintenance Technician's essential function is to ensure all mechanical areas of the hotel are operating correctly while working within the preventative maintenance guidelines.

Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

For this position specifically:

Must be able to push or pull 100 LB, lift, and/or carry 60 pounds.

Must be able to stand for eight hours, bend, stretch, reach, climb ladders, crawl, kneel, and be low to the ground when necessary, sometimes for extended periods of time.

Must be able to see and hear.

Ability to understand and follow oral and written instructions.

Must display professionalism, honesty, and trustworthiness at all times.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge in:

The methods, practices, tools, equipment, and materials used in a variety of building and mechanical trades.

Occupational hazards in the use of power tools and equipment and of necessary safety precautions.

Repairs and maintenance of furniture and fixtures within the hotel.

Safety and security measures. Report or correct any hazardous conditions observed immediately.

Guidelines for training checklist of areas to be maintained.

Procedures for emergencies

Skills:

Supervise, perform, and document preventative maintenance programs according to The Company and brand standards.

Follow and manage using The Company procedures and policies.

Must be organized to maintain logs and checklists on schedule.

Ability to perform preventative maintenance and repairs as well as general maintenance on property grounds.

Use and care of hand and power tools and equipment appropriate to the area assignment.

Assist with guest issues, be professional, and maintain a hospitable, caring attitude.

Maintain guest privacy.

Abilities:

Diagnose malfunctions and defects in mechanical and similar equipment and to determine adequate corrective measures.

Perform general minor repairs to in house plumbing, electrical, refrigeration, kitchen equipment and HVAC systems.

Communicate effectively with staff and upper management.

Practice Safety Standards at all times.

Must be able to work as a team member.

Comply with all standards.

Communicate professionally with guests and co-workers.

Computer knowledge is helpful.

SPECIFIC RESPONSIBILITIES

Diagnose malfunctions and defects in mechanical and similar equipment and determine adequate corrective measures.

Maintain facility using consistent preventative maintenance guidelines: check and ensure repairs are made to plumbing systems, electrical systems, and building interior and exterior.

Respond to work orders in a timely manner.

Work with associates regarding their role in the property's upkeep, safety, and security.

Minimum qualifications:

Ability to handle stressful situations in a calm, professional manner

Must have the ability to communicate clearly and directly with guests using a positive, clear-speaking voice while always having a high level of patience and empathy

Hours: Must be flexible and able to work a varied schedule that may include mornings, afternoons, evenings, and nights, including weekends and holidays - hours will vary throughout the week and from week to week.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift

Work Location: In person