About our Company:

Hotel Genevieve is a new hotel project from Austin’s acclaimed hospitality group Bunkhouse. At 122 rooms, it is Bunkhouse’s largest hotel to date and melds new architecture with rich touches that reference Louisville’s one-of-a-kind culture. Inspired by a city that is much more layered than bourbon and horses, the hotel is for a regional type of limestone, Saint Genevieve, which is a key ingredient in bourbon production. Limestone is also prevalent throughout Texas, providing a throughline from Bunkhouse origins to this new chapter in Kentucky. Saint Genevieve is also the patron saint of Paris, celebrating both the French origins of Louisville and the many women that worked to bring the hotel to life.

Hotel Genevieve is proud to be a part of Bunkhouse, a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San José (sanjosehotel.com), Hotel Saint Cecilia (hotelsaintcecilia.com), Austin Motel (austinmotel.com), Jo’s Coffee (joscoffee.com), Hotel Magdalena and Summer House on Music Lane (hotelmagdalena.com), The Carpenter Hotel and Carpenters Hall (carpenterhotel.com) in Austin; Hotel Havana and Ocho (havanasanantonio.com) in San Antonio; Shady Villa Hotel and Stagecoach Restaurant in Salado, TX; Phoenix Hotel (phoenixsf.com) in San Francisco, California; and Hotel San Cristóbal and Benno (sancristobalbaja.com) in Todos Santos, Mexico, with plans for expansion and future projects throughout the U.S. and Mexico.

We're looking for:

A Server Assistant will assist food service employees in delivering food to tables, maintain cleanliness and attend to needs behind the bar, clean tables, carry dirty dishes, replace soiled table linens; setting tables; replenish supply of clean linens, silverware, glassware, and dishes; and serve water, appetizers and coffee to patrons.

The person in this position must have excellent communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. A Runner must develop and maintain the company’s culture, values and reputation in the public eye and with all staff, guests, vendors and partners.

Knowledge, Skills, and Abilities:

• Six (6) months related experience in hospitality or service industry
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Responsibilities:

• Adhere to dress code policies during shift
• Perform serving, cleaning, and stocking duties in order to facilitate customer service
• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
• Ensure sure that beverage and ice dispensers, cabinets, serving areas are stocked
• Replenish supplies of food and equipment at service bars/satellite service stations
• Stock refrigerating units with wines and bottled beer, and replace empty beer keg
• Set tables with clean linens, condiments, and other supplies
• Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning
• Clean tables, counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors
• Wash glasses and other serving equipment at bars
• Clean up spilled food, drink and broken dishes, and remove empty bottles and trash
• Serve ice water, coffee, and standard appetizers (i.e. bread/butter or chips/salsa) to patrons
• Ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
• Maintain a high level of cleanliness and safety in the work area
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and emergency procedures and OSHA requirements
• Attend relevant meetings
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

Based upon fluctuating demands of the operation and in order to exceed expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions:

• The noise level in the work environment is usually moderate.
• The person in this position may have to lift up to twenty-five (25) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift.
• The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.

Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at hr@bunkhousegroup.com or (512) 852-2311.

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 30 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off
• Free stays at Bunkhouse hotels
• 401k with company matching
• Employee Discounts (50% off on food & beverage!)
• 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.