Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Loss Prevention Overnight for The Henry in Dearborn, MI.

Job Purpose:

• To provide for the security and safety of the guests and the hotels during specified shifts. Is familiar with and complies with standard and philosophy in performing all key areas of accountability and other essential duties and responsibilities. 
• Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. 
• Maintain the safety and security of our guests, employees and properties, and follows safety and security policies and procedures at all times
• Provides guests with professional, efficient, prompt, and courteous service.
• Patrols properties perimeter and garages in company truck.
• Patrols properties interiors, hallways, and grounds and on foot.
• Ensures all guestroom, store room, and office doors are closed and locked, and all public access doors locked.
• Ensures all properties security alarms are on and security cameras are in working order.
• Reports any suspicious activity to the Night Manager, Manager on Duty, and/or Monterey Police Department as necessary.
• Does not take risks that might endanger self or others.
• Maintains documented log of all nightly occurrences, suspicious activity, or anything out of the ordinary or requiring follow up. Completes all Night Security forms and reports.
• Responds to all emergencies, incidents, or accidents. Investigates any reported disturbances and resolves complaints and concerns as possible. Completes incident reports as necessary.
• Responds to guest requests quickly and courteously as reported by night auditors.
• Completes nightly courier duties to various properties and offices in a responsible manner.
• Performs minor maintenance as required. Initiates maintenance work order forms for maintenance staff follow up.
• Acts in capacity of Valet at Spindrift Inn as necessary, parking and retrieving guest cars.
• Checks that all vehicles in garages have parking permits; issues citations for violations.
• Performs all duties in a safe manner and reports all accidents to supervisor immediately regardless of severity.
• Adheres to key control policy and procedure according to set standards.
• Provides input into enhancing the standards of the night security department.
• Adheres to and promotes the PHR Compass Points Standards.
• Carries and responds to company cellular phone at all times while on duty.
• Is aware of Emergency Procedures and can apply them actively in an emergency situation.
• Oversees outside hired security during special events.
• Performs any cleaning duties as assigned. 
• Delivers break food items to night auditors one time per night.
• Maintains a teamwork orientation toward co-workers and other departmental staff members.
• Attends and participates in departmental meetings as scheduled.
• Completes all assigned reports and paperwork in timely manner.
• Adheres to established uniform and grooming policies.
• Responsible for clear and effective communications.
• Assists in training new/other employees.
• Performs other duties as assigned.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Excellent hearing required to communicate with guests, employees, managers, use radio.
• Excellent vision required for emergencies, visual safety inspections.
• Excellent speech communication skills required to communicate with guests, employees, managers, use radio
• Excellent comprehension and literacy required to complete reports, logs.
• Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.
• Bending/kneeling would be necessary in administering CPR and First Aid.
• Availability would be necessary 100% of the time in responding to emergencies and patrolling the building.
• Continuous standing - would not be standing in one place for any extended length of time.
• Uses stairs in responding to fire alarms - no elevators.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program