Hotel Emma is Hiring a Supper Server-$4.69+tips (AM & PM Server Open) Near San Antonio, TX
Basic Function: Duties include but are not limited to: Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Assist in the maintenance of the restaurant area and equipment. Maintain luxury service standards. Must have current TABC Certification and a flexible schedule. Primary Responsibilities:
Must be able to perform job functions with attention to detail
Speed and accuracy
Prioritize, organize and follow-up
Be a clear thinker
Remaining calm and resolving problems using good judgment
Follow directions thoroughly
Understand a guest's service needs
Work cohesively with co-workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest information and pertinent hotel data
Understand guests 'service needs
Takes pride in personal appearance and follows hotel grooming guidelines
Ability to be well organized
Set up and maintain proper mise en place and let supervisor know of any shortages
Maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details
Maintain knowledge of the particular characteristics and description of every wine/ champagne by the glass and all wines on the wine list
Maintain complete knowledge of designated glassware and garnishes for drinks
Maintain complete knowledge of all menu items, preparation method, ingredients, sauces, preparation time, garnishes, presentation and prices
Ability to access and input information into Micros system
Maintain good coordination and timing while serving orders quickly
Ability to exert physical effort in transporting food and beverage guests
Aptitude to endure abundant physical movements throughout the work areas
Be familiar with all Hotel services, features and local attraction, activities to respond to guest inquiries accurately
Maintain complete knowledge and strictly abide by liquor regulations as per TABC guidelines and provincial liquor codes
Settle all checks opened under own I.D. number.Settle all checks before leaving by following proper cash handling procedures
Adhere to all payment, cash handling and credit policies/procedures.
Follow all finance regulations with regards to Voids, Allowances, Entertainment, Etc
Job Requirements:
High school diploma or equivalent
Minimum (2) two years previous experience in a luxury or ultra-luxury environment
Hotel Emma complies with federal and state disability laws and makes reasonable accommodations to assist employees with disabilities which impact work. If you have an ongoing condition which is affecting work and believe an accommodation is needed, please contact your supervisor/manager.