Position: F&B Supervisor
Reports to: Food and Beverage Manager
Job Purpose: The F&B Supervisor is responsible for opening the restaurant daily, monitoring and ensuring tasks are completed to prepare the F&B operation for the day, and ensuring team members are equipped with necessary resources for their shifts.

Job Summary: The F&B Supervisor greets guests, provides accurate wait times, and escorts customers to the dining and bar areas. They ensure that the restaurant, minibar, and kitchen are set up prior to opening for business. Solid organizational and people skills are essential for ensuring a positive dining experience for guests from arrival to departure.

Team Member Requirements:

• Maintain a professional appearance and manner.
• Take the lead in handling situations and completing guest requests.
• Willingness to assist coworkers and be a team player.
• Ability to comprehend written materials and effectively communicate with guests and coworkers.
• Handle guest complaints and concerns in a friendly and positive manner.
• Proficient in English communication.

Responsibilities:

• Open the restaurant for breakfast, ensuring all tables are properly set and staff complete opening duties.
• Supervise the minibar operation through daily room inspections and inventory checks.
• Communicate important reservation and pre-shift notes to staff.
• Address guest issues and special requests.
• Greet guests, offer seating choices, and escort them to their tables.
• Maintain and update the logbook for communication between shifts and management.
• Ensure proper dining room setup and support kitchen staff with necessary resources.
• Manage quality control of dishes and complete order guides for the kitchen.
• Monitor fridge temperatures and prepare reports for minibar staff.
• Issue keys and devices to minibar staff.
• Maintain regular attendance and perform other assigned duties.
• Log daily shift reports for management handoff.

Desired Skills:

• Maintain professionalism and be a team player.
• Effectively handle guest complaints and provide proactive solutions.
• Establish and maintain effective working relationships with associates and guests.
• Proficient in English communication.

About aka NoMAD

AKA Nomad stands as a beacon of hospitality, offering guests an unparalleled experience in luxury living. With its contemporary design, upscale amenities, and commitment to excellence, AKA Nomad redefines urban living.

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Café
• Fast casual restaurant

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

Ability to Relocate:

• New York, NY 10016: Relocate before starting work (Required)

Work Location: In person