Full job description

Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.

Duties:
- Assist customers with product inquiries, purchases, and returns
- Provide accurate information about our products and services
- Order entries, enter shipments, process credit card charges
- Maintain knowledge of current sales and promotions
- Handle customer complaints or concerns with professionalism and empathy
- Collaborate with team members to ensure customer satisfaction
- Maintain a clean and organized work area
- Perform other duties as assigned
- Meet deadline

Qualifications:
- Previous experience in customer service or sales is preferred, fashion accessories is a plus
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Proficiency in using computers and MS office suite
- Bilingual (English and Spanish)
- Ability to work well under pressure in a fast-paced environment

We offer competitive compensation and benefits packages for our employees. Join our team today and be part of a dynamic company that values customer satisfaction and employee growth.

Job Type: Full-time

Pay: $19.50 - $21.50 per hour

Expected hours: 40 per week

Ability to Commute:

• Ontario, CA 90620 (Required)

Work Location: In person

Job Type: Full-time

Pay: $19.50 - $21.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• customer service or sales: 1 year (Required)

Language:

• Spanish (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person