The Intake Facilitator provides facilitation for the referral and admission intake process for all patients, including liaison with physicians’ offices and support of the admission process.

Schedule - Shift hours are either 7:30am-6pm or 9:30am-8pm - Days will vary. Requires Flexibility.

Duties1. Provides information on the Hospice program to referral sources and inquiries under the direction of supervisor.
2. Intakes information from referral sources and follows-up on patient status or disposition.
3. Uses professional knowledge in capacity of performing job.
4. Maintains referral records in a timely manner indicating status and final disposition.
5. Acts as liaison between referring agency and/or attending physician and Hospice prior to admission.
6. Accepts telephone orders from physicians and relays to admission nurse.
7. Initiate phone orders according to procedure.
8. Verifies physician’s verbal certification in a timely fashion.
9. Establishes schedule of assessments/admission appointments and coordinating of related activities.
10. Follows-up on inquiries and mails out information on the Hospice program as requested.
11. Assigns referral number, forwards information as indicated.
12. Provides information on patients to appropriate departments as directed.
13. Processes admission forms, makes copies, and routes all forms according to medical record checklist.
15. Updates computer files during the intake process from referral through admission.
16. Ensures accurate completion of documentation for intake process.
Qualifications1. Valid Florida LPN license preferred.
2. Three years’ experience in health care, office management preferred.
3. Demonstrated communication, analytical and organizational skills.
4. Computer literate.
5. Proficient in customer service skills and telephone etiquette.
6. Valid Florida driver’s license and required auto liability insurance.
7. Demonstrated knowledge of the appropriate skills for communicating with individuals of all ages, especially the geriatric population.

8. Flexibility with work hours and days.

BENEFITS:

• Competitive Compensation including an unheard of 403(B) match plan
• Mileage Reimbursement
• Full benefits package including a Robust PTO Bank 
• Tuition Reimbursement program
• Learning resources to be successful in your care

*****All positions require a pre-employment drug-screen

Cornerstone Hospice & Palliative Care, A division of Cornerstone Health Services, Inc of Florida is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived, race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/poster.cfm

To learn more about Cornerstone Health Services, Inc please visit our websitehttps://web.cshospice.org/