Position Overview
The Retail Warehouse Supervisor reports to the Retail Warehouse Manager. The Retail Warehouse Supervisor is a part-time position that is primarily responsible for the basic operations of the Retail Warehouse.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.
Essential Duties and Responsibilities
Duties include, but are not limited to the following:

• Receiving of goods from retail vendors from pickup on dock, counting in, data entry, and dispersal to Fan Shop and Spectrum Center Arena kiosks
• Maintain a clean and organized Retail Warehouse
• Work with Retail Warehouse Manager to ensure proper inventory levels are maintained in the concourse kiosks
• Maintain guest service standards as set by Hornets Sports & Entertainment
• Help conduct retail operations at concerts and non-basketball events at Spectrum Center
• Ensure proper inventory levels at special events held offsite
• Maintain accurate records and associated paperwork for finance department
• Supervise part-time associates during heavy volume periods in Retail Warehouse
• Conduct annual inventory
• Help train employees on the operation of POS system, RetailPro
• Help maintain employee dress code and conduct standards
• Ensure company assets are maintained and secured

Required Skills, Experience and Abilities
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

• Strong customer service skills
• Experience in retail warehouse environment, a plus
• Experience with Point-Of-Sale software, such as Retail Pro
• Proficient in the use of Microsoft Excel and Word
• Able to work long hours and late nights
• Able to stand for long periods of time and lift, up to, 50 lbs.
• Experience in an arena environment or a professional/collegiate sports atmosphere