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Rivers Casino
Portsmouth, VA | Full Time
$17k-22k (estimate)
3 Days Ago
Rivers Casino
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Beverage Server
Rivers Casino Portsmouth, VA
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$17k-22k (estimate)
Full Time 3 Days Ago
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Rivers Casino is Hiring a Beverage Server Near Portsmouth, VA

We are currently hiring for the following shifts:
  • 6:00 am- 2:00 pm
  • 2:00 pm-10:00 pm
  • 10:00pm-6:00am
Job Summary:
  • Responsible for providing beverage service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
Supervisory Responsibilities:
  • No supervisory responsibilities.
Duties/Responsibilities:
  • Responsible for providing beverage service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
  • Must be willing to work all shifts.
  • Picks up empty glasses and returns them to the proper area.
  • Assists in the preparation of drink orders as required (icing glasses, garnishing drinks).
  • Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment, and giving change when necessary.
  • Maintains a clean station at all times and performs assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc.
  • Cleans and replaces dirty ashtrays.
  • Possesses complete knowledge of all procedures related to the job.
  • Ensures that all guests are treated in a prompt, professional, and courteous manner.
  • Knows the menu items, specials, and prices.
  • Takes orders accurately and completely.
  • Knows the current wine list and has an understanding of the different wines.
  • Completes all side work and other duties as assigned in a timely manner.
  • Offers assistance to all guests regardless of where they are seated.
  • Upholds standards by setting examples with appearance and work ethic.
  • Works to ensure a clean and sanitary work area at all times.
  • Handles any guest's complaints or problems promptly and courteously.
  • Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
  • Keeps work area clean.
  • Ensures thorough communication between shifts.
  • Remains up to date on all Departmental Policies and Procedures.
  • Understand that schedules are subject to change.
  • Complies with all departmental rules, side work assignments, and departmental procedures.
  • Performs all other duties specified or assigned.
Minimum Education and Experience Requirements:
  • High School Diploma
  • Computer literate
  • Self-starter with an open mind, positive nature, and enthusiasm.
Certifications, Licenses, and/or Registrations:
  • Gaming license/registration as required by jurisdiction(s).
Knowledge, Skills, and Abilities:
  • Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
  • Must be able to stand and walk for long periods as well as bend, stoop, and twist while serving cocktails.
  • Must have excellent customer service and communication skills as well as the ability to respond to visual and aural cues.
  • Must be able to work in a smoking environment.
  • Must have money-handling experience and basic math skills.
  • Must possess outstanding interpersonal communication skills to effectively interface with guests and team members.
  • Possesses the ability to work under pressure.
  • Prior experience is helpful as well as a proven track record demonstrating sound judgment.
  • Must also possess a cooperative, helpful, and friendly nature, and present a neat, clean, well-groomed appearance.
  • Is always clean and neat, in proper uniform, including nametags, I.D. badge, and slip-resistant shoes.
  • Reports to work on time; signs and swipes in properly.
  • Possesses complete knowledge of all procedures related to the job.
  • Must attend and pass Care (Controlling Alcohol Risks Effectively)
  • Understands and adheres to the Cut Off Procedures
  • Ability to communicate with Team members and guests
  • Ability to be a TEAM player
  • Ability to successfully fulfill the pre-employment process
  • Ability to work flexible shifts and days of the week including holidays
  • Ability to obtain and maintain all necessary licensing
Physical Requirements:
  • Prolonged periods of standing on feet and walking
  • Must be able to lift up to 25 pounds at times.
  • Ability to work flexible shifts and days of the week, including holidays.

Job Summary

JOB TYPE

Full Time

SALARY

$17k-22k (estimate)

POST DATE

06/06/2024

EXPIRATION DATE

06/22/2024

WEBSITE

riverscasino.com

HEADQUARTERS

DES PLAINES, IL

SIZE

500 - 1,000

FOUNDED

2016

CEO

COREY WISE

REVENUE

<$5M

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About Rivers Casino

Upstate New York's Ultimate Gaming & Entertainment Destination. Slots, Table Games, Rivers Sportsbook, Dining, Entertainment, The Landing Hotel & more! Must be 21+. Gambling Problem? Call 877-8-HOPENY or text HOPENY (467369)

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The following is the career advancement route for Beverage Server positions, which can be used as a reference in future career path planning. As a Beverage Server, it can be promoted into senior positions as a Bartender that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Beverage Server. You can explore the career advancement for a Beverage Server below and select your interested title to get hiring information.

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5 Months Ago

If you are interested in becoming a Beverage Server, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Beverage Server for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Beverage Server job description and responsibilities

A beverage server mixes and serves drinks at a restaurant, bar, or other culinary business.

05/20/2022: Fort Worth, TX

Food and Beverage server are primarily responsible for providing food and drink to guests.

03/23/2022: Ogden, UT

Take and relay food and beverage orders, serve food and beverages to guests, check on guest satisfaction, handle complaints and concerns of customers, provide food and beverage product knowledge, use proper serving techniques, practice responsible alcohol

03/20/2022: Florence, AL

Food and beverage attendants should be team players and possess the ability to multitask.

04/24/2022: Des Moines, IA

Multitasking - servers are able to juggle several tasks and wait on many tables at once, which requires solid multitasking abilities.

04/29/2022: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Beverage Server jobs

Alcoholic beverage containers may not be opened or consumed on the premises by an agent, employee or any other person.

04/10/2022: Dothan, AL

The law applies to all retail establishments and manufacturers who are licensed to serve or sell alcoholic beverages.

04/18/2022: Portland, ME

Seek Out Hospitality Skills Training Opportunities.

04/06/2022: Binghamton, NY

Be Prepared to Discuss the Menu.

04/08/2022: Bradenton, FL

Be Attentive and Tactful When Checking on Guests.

03/17/2022: Oakland, CA

Step 3: View the best colleges and universities for Beverage Server.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College