City Experiences is seeking a Port Captain for our Alcatraz operation in San Francisco 

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

Oversees fleet captains and crew and trains and provides feedback for evaluation of their performance. Ensures that ferry logs, licensing information and safety training records are maintained. Ensures that all company policies and values are demonstrated and followed by marine crew. Also responsible for operating United States Coast Guard Inspected Small Passenger Vessels under contract for the National Park Service and Alcatraz Island in a manner that ensures the Safety and Security of the Crew, Enjoyment of the Passengers, and Respect for the Environment.

Essential Duties & Responsibilities:

• Directly supervises the marine crew in all areas of Marine Transportation Safety, Security, and Training.
• Oversees the fleet’s proper documentation of all logs, licensing information and safety training records.
• When serving as the Master in Navigational Command, operates the vessel with due regard for proper Standards of Watch Standing and Wheelhouse Resources Management in accordance with the practice of good seamanship.
• Routinely inspects all areas of the vessel for unsafe conditions, performs accident investigations, and makes safety announcements to ensure the safety and comfort of the crew and passengers
• Routinely conducts Watch Quarter Station Bill Emergency Drills in accordance with US Coast Guard regulations and conducts Safety Meetings in conformance with Statue Cruises policy, to always ensure a routinely efficient and safe operation of the vessel and the proper use of equipment during any possible onboard emergency.
• Maintains Vessel Operations and Maintenance Logs, Personnel Reports, and all other Ship’s Business records.
• Performs other duties as assigned

• Follows all U S Coast Guard regulations and has a working knowledge of the Navigational Rules of the Road.
• Follows all National Park Service directives, and Alcatraz Island policies, to ensure all passengers, quests, and visitors to the Area have an Interpretive Experience.
• Implements the Vessel Safety and Security Plans to ensure compliance with US Coast Guard Office of Homeland Security Rules and Regulations.
• Supervises others in Customer Service and Environmental Practices that Respect the Planet, both by instruction and in practice by setting a good example as a team leader for others to follow, to the fulfillment of Alcatraz Cruises policies and to the enjoyment of visitors to Alcatraz Island.
• Conducts employee job performance reviews.
• Complies with and enforces established policies and procedures.

ADDITIONAL EXPECTATIONS:

• Regular attendance in conformance with the standards, which may be established by Alcatraz Cruises from time to time, is essential to the successful performance of this position. Crewmembers with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Upon employment, all crewmembers are required to fully comply with Alcatraz Cruises rules and regulations. Employees who violate Alcatraz Cruises rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Requirements & Qualifications:

• S. Coast Guard Inland Masters (100 ton) or equivalent,
• FCC Marine Radio license
• Possess and maintain a current California Driver’s license and satisfactory driving record.
• Two (2) years of boat handling experience preferred but not required.
• Customer service experience is helpful.
• Knowledge of foreign language is helpful.

About Us:
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
Our Mission: We create amazing experiences.

Our Values: Respect, Environment, Safety #1, Professionalism, Exceed, Communication and Teamwork.
Our Operating Principles: CITY EXPERIENCES 12
1. Foster diversity and inclusion.
2. Practice conservation and environmental responsibility.
3. Cultivate a safe and secure workplace.
4. Be on time. Come prepared.
5. Make data-driven, fact-based decisions.
6. Be decisive with 80:100 solutions (80% right, 100% implementable)
7. Expect to win – but compete as an underdog.
8. Embrace innovation and reinvention.
9. Listen and be responsive.
10. Strive for efficiency and transparency without politics.
11. Win as a team. Play your role.
12. Work hard, have fun, celebrate success.

EQUAL OPPORTUNITY EMPLOYER:
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.
Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.