Job Summary

This position provides a holistic approach to case management services and providing housing navigation to program participants who experiencing homelessness or at risk of becoming homeless. The Youth and Family Housing Navigator will be responsible to the identification of and application to housing resources in Washington County, MD. They will assist families meeting the McKinney-Vento homeless definition to secure permanent housing. The position reports directly to the Associate Director of Housing Services but will require effective interaction with participants, community resources, staff members, volunteers, and other agency representatives including the Washington County Public Schools Homeless Education Coordinator to identify and assist in the housing needs of families in Washington County. The position also includes coordination appropriate community services to facilitate client success

Essential Functions

Examples of work include, but are not limited to the following:

• Conduct screenings and intakes.
• Perform screening, intake and orientation functions with applicants in the region to ensure compliance with Housing and Urban Development, Homeless Management Information Systems, and Coordinated Entry requirements. And to facilitate client/exit entrance into appropriate programs and services.  
• Engage in regular case management appointments.
• Analyze needs and resources.
• Complete needs assessments.
• Develop action plans for housing placement.
• Provide case management services including advocacy, referrals, and retention.
• Monthly housing retention appointments with participants.
• Develop relationships with landlords in the community.
• Maintain accurate and timely case records, reports, and statistical data.
• Manage housing program budget including Homeless Solutions Program funded programs
• Provide case management to young adults experiencing homelessness.
• Interact with low-income populations.
• Maintain confidentiality within and outside of the agency.
• Ability to provide crisis management and handle stressful situations
• Work independently using initiative, creativity and flexibility in meeting participant needs while preserving their dignity.
• All other duties as assigned.